User Routes

Overview

Routes are used in institutions that operate delivery or distribution circuits — for example, a pharmacy that dispatches medicines along named collection routes, or a collecting centre network with named delivery runs. Assigning a user to a route means they are authorised to work on that route. This is typically used in pharmacy delivery or sample collection workflows.

When to Use

• A pharmacy staff member is responsible for a specific delivery route
• A collecting centre agent is assigned to a named collection circuit
• You need to restrict a user to only their assigned routes

Navigating to Route Assignment

1. Click Administration → Manage Users
2. Select the user row and click Manage User Routes in the right action panel
3. The Departments User Can Log — Route screen opens

Required privilege: AdminManagingUsers

Adding a Route to a User

1. Search for and select the User in the autocomplete field (pre-filled from the list selection)
2. Search for and select the Institution using the autocomplete field
3. Select the Route from the dropdown — the list shows routes belonging to the selected institution
4. Click Add
5. The route appears in the assignment table below

Viewing and Removing Route Assignments

The table shows all routes currently assigned to the user, with columns for Institution and Department (route name). Click the trash icon to remove an assignment.

Related Features

• Routes and Transport
• Assigning Users to Departments
• Creating and Managing Users