Duration: 2 hours Prerequisites: None Session Type: Foundation

By the end of this session, participants will be able to:

• Understand core business analysis competencies and methodologies
• Learn BABOK guide basics and apply them to healthcare scenarios
• Identify healthcare-specific challenges faced by business analysts
• Recognize the role of BA in digital health transformation

Business Analysis is the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders. In healthcare, this becomes particularly critical due to:

• Patient safety requirements
• Regulatory compliance needs
• Complex clinical workflows
• Multi-stakeholder environments

The Business Analysis Body of Knowledge (BABOK) provides six knowledge areas:

• Business Analysis Planning and Monitoring
• Elicitation and Collaboration
• Requirements Life Cycle Management
• Strategy Analysis
• Requirements Analysis and Design Definition
• Solution Evaluation

• Regulatory Environment: HIPAA, FDA regulations, state licensing requirements
• Clinical Complexity: Medical terminology, clinical workflows, patient safety
• Technology Integration: Legacy systems, interoperability standards (HL7, FHIR)
• Stakeholder Diversity: Physicians, nurses, administrators, IT staff, patients

Healthcare is undergoing rapid digital transformation with:

• 66% of physicians now using AI tools in practice
• 71% of hospitals running EHR-integrated predictive AI models
• Growing emphasis on remote patient monitoring and telemedicine
• Digital health market projected to reach $2.35T by 2034

1. Healthcare Stakeholder Mapping: Identify and map stakeholders in a typical HMIS implementation
2. Challenge Identification: List top 5 challenges unique to healthcare business analysis
3. BABOK Application: Match BABOK knowledge areas to healthcare scenarios

• Business analysis in healthcare requires specialized knowledge of clinical workflows
• Regulatory compliance adds complexity to every requirement
• Digital health transformation creates new opportunities and challenges
• Strong communication skills are essential when working with diverse healthcare professionals

• BABOK Guide v3.0
• Healthcare Business Analysis certification materials
• Digital health transformation case studies
• Healthcare regulation overviews

Session 2 will dive deep into healthcare domain knowledge, medical terminology, and regulatory frameworks essential for effective business analysis in healthcare settings.