RHF2S308 Reboot Loop - helium-support/helium-miner-documentation GitHub Wiki

Symptoms

  • Miner appears to be offline
  • Unable to connect to miner
  • Unexpected rebooting every ~2 minutes
  • Miner diagnostic lights are not normal

Known Causes

  • RisingHF service abnormal_det.service
    • Miner is not receiving a DHCP assigned IP address on eth0

Resolutions

  • Disable abnormal_det.service
    • Does not resolve the root cause but will stop the reboot loop so you can troubleshoot further

Disable abnormal_det.service

(in terminal)

sudo systemctl stop abnormal_det
sudo systemctl disable abnormal_det
#optional
sudo systemctl mask abnormal_det