RP012: Sidebar Usability Testing - hackforla/tdm-calculator GitHub Wiki

Sidebar Usability Testing

Proposed Research Agenda:

  • Research Year/Date: 2025
  • Participant Type: Unregistered Users
    • Participant Type Abbreviation: UU
  • Usability Test Type: Interviews

Summary of Research

Research Questions

Purpose

  • Research on conducting a sidebar usability testing for design feature success. Will need to include the design about points accumulated to ensure users understand the process as it currently is designed.

Participant Type

  • Unregistered Users

Methods

  • Usability Testing - Interviews
  • Dogfooding - interviewing Hack for LA Volunteers

Current Status

  • COMPLETED

All Issues

Outstanding task items

  • Research Structure Set-up
  • Research Plan
  • Create Script Questions
  • Conduct User Testing
  • Data Analysis
  • Reporting/Provide Feedback
  • Wiki Documentation Audit
  • Reviewing the Google Drive for PII Removal

Assets

Google Drive folders

Research Plan

Scripts

Interview recordings & transcripts

  • RP012 This file is apart of the PII drive and so if you do not have access, please reach out to a research lead.

Synthesis (Figjam)

Presentation of Findings

Next Steps

  • Change the production site to use the dial design. - COMPLETED
  • Include a demo of the sidebar in application training.
  • Additional post-launch research could be useful to help determine how to make the sidebar in general more noticeable, as this research indicates that novice users did not immediately use the sidebar information to guide their inputs.

Related Wiki Pages