FAQ Instructions and Features Usability Testing Stage 1

Proposed Research Agenda:

• Research Year/Date: 2025
• Participant Type: Unregistered Users
  • Participant Type Abbreviation: UU
• Usability Testing Type: Interview

Summary of Research

Research Questions

Purpose

• We need to test the instructions for how to use the FAQ editing so that we can release the instructions to dev.

Participant Type

• Unregistered Users

Methods

• Usability Testing - Interviews
• Dogfooding - interviewing Hack for LA Volunteers

Current Status

• Team is working to complete the setup

All Issues

• Label: Research: RP009

Outstanding task items

• Research Structure Set-up
• Research Plan
• Create Script Questions
• Conduct User Testing
• Data Analysis
• Reporting/Provide Feedback
• Wiki Documentation Audit
• Reviewing the Google Drive for PII Removal

Assets

Google Drive folders

• Type folder: Unregistered Users
• RP Folder: RP009

Research Plan (including Audience Identification documentation)

Scripts

Interview recordings & transcripts

Synthesis (Figjam)

Presentation of Findings

Action Items Spreadsheet

---

Related Wiki Pages

• Research Home page
• Research Output Overview