RP008: FAQ Page Usability Testing - hackforla/tdm-calculator GitHub Wiki
FAQ Page Usability Testing
Proposed Research Agenda:
- Research Year/Date: 2025
- Participant Type: Unregistered Users
- Participant Type Abbreviation: UU
- Usability Test Type: Interview
Summary of Research
Research Questions
Purpose
We need to conduct a general usability testing on the "FAQ" page for end users and identify any pain points with the current designs and functions of this page. This page has not been through any testing thus far and therefore requires a general user test.
Participant Type
- Unregistered Users
Methods
- Usability Testing - Interviews
- Dogfooding - Interviewing Hack for LA Volunteers
Current Status
- Team is completing the setup
All Issues
- Label: Research: RP008
Outstanding task items
Research Structure Set-up- Research Plan
- Create Script Questions
- Conduct User Testing
- Data Analysis
- Reporting/Provide Feedback
- Wiki Documentation Audit
- Reviewing the Google Drive for PII Removal
Assets
Google Drive folders
- Type folder: Unregistered Users
- RP Folder: RP008