Download Project to CSV File Usability Test

Proposed Research Agenda:

• Research Year/Date: 2025
• Participant Type: Regular User
  • Participant Type Abbreviation: RU
• Usabilty Test Type: Interviews

Summary of Research

Question

• The objective of this study is to determine if the placement, iconography, and language of the Download to CSV button and modal support user expectations for downloading saved projects.

Purpose

• Understand user behaviors and expectations related to the Download to CSV button on the My Projects page of the TDM Calculator, which provides the user the ability to download projects they have created. Users can download to CSV all of their projects, a set of filtered projects, or individually checked projects.

Participant Type

• Regular User

Methods

• Usability Testing - Interviews
• Dogfooding with Hack for LA Volunteers

Current Status

• Waiting on Research Plan and Script approval by PMs before team can continue onto interviews

All Issues

• Label: Feature: RP007

Outstanding task items

• Research Structure Set-up
• Research Plan
• Create Script Questions
• Conduct User Testing
• Data Analysis
• Reporting/Provide Feedback
• Wiki Documentation Audit
• Reviewing the Google Drive for PII Removal

Assets

Google Drive folders

• Type folder: Regular Users
• RP Folder: RP007

Research Plan (including Audience Identification documentation)

• RP007: Research Plan

Scripts

• RP007: Script

Interview recordings & transcripts

Synthesis (Figjam)

Presentation of Findings

Action Items Spreadsheet

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Related Wiki Pages

• Research Home page
• Research Output Overview