Training for User Interviews - hackforla/311-data GitHub Wiki

Description

It is always important to do UX research and receive feedback on the product you're working on. We would like to get you caught up using this document. Primary source research in UX comes in the forms of interviews, scheduling, conducting, usability testing, logging, and analysis which all require UXR training in the tools and processes we use.

Resources during interview training

• Training Deck
• Fun Retro Q&A: Instructions Review, Interview Practice
• Additional reading: CFA Qualitative Research Guide (QRG)

Other Resources

• V2 Script
• V2 Prototype
• Newsletter to seek volunteers
• Stakeholder Repository
• Scheduling Tool: Calendly (request access through PM)