Defect ID: 500

Defect Title:

Bug #500: Internal server error when adding new products to the ShopX e-store

Defect Description:

When trying to add a new product to the ShopX e-store, an internal server error with code 500 occurs. Users are unable to add new products to the store due to this error.

Steps to reproduce:

                1. Log in to the admin panel of the ShopX store.
                2. Go to the product management section.
                3. Try to add a new product, filling in all required fields.
                4. An internal server error with code 500 occurs.

Expected Result:

Users should be able to successfully add new products to the store without experiencing internal server errors.

Actual Result:

Attempting to add new products generates an internal server error code 500, preventing the products from being successfully added to the store.

Evidence/attachment:

Add image or a word doc with multiple images showing sequence of steps or a quick/short video

Severity:

High

Priority:

Medium

Module affected:

Manager reporting

Environment:

FireFox version 32.4 Costumer 02

Reported on:

28.02.2024

Status:

New

Assigned to:

Developer “Web errors”