Mapping of Message Statuses - global-121/121-platform GitHub Wiki
This page describes how the message statuses shown in the 121 Portal map to Twilio Message Statuses.
Message Statuses shown in 121 Portal
PA Table Last message is:
- Sent: purple
- Delivered: purple
- Failed: red
- Read: purple
Messages Pop-up Message is:
- Sent: black
- Delivered: black
- Failed: red
- Read: black
Mapping 121 Portal Message Statuses to Twilio Message Statuses
For both SMS and Whatsapp:
- accepted: Sent
- scheduled: Sent
- queued: Sent
- sending: Sent
- sent: Sent
- delivery_unknown: Sent
- delivered: Delivered
- undelivered: Failed
- failed: Failed
Only for Whatsapp:
- read: Read
Reference
What are the Possible SMS and MMS Message Statuses, and What do They Mean?
Note that the Twilio Message Statuses are different from Twilio REST API error codes. However, they are related: depending on some error codes, a message gets a specific status.