Using SAP Joule for Consultants - fraukebecker/tcloc-team-navigators GitHub Wiki

Using SAP Joule for Consultants

Summary

This page explains how to interact effectively with SAP Joule for Consultants to get accurate, context-based answers from SAP’s extensive knowledge base. It covers how to ask questions, manage conversations, and provide feedback to enhance response quality.Steps

Prerequisites

To use SAP Joule for consultants, you must have:

Steps

1. Ask Questions

In the conversation input field, enter a clear and specific question. For example:

What are the key deliverables during the Discovery phase according to the RISE Methodology?

Joule will process your query and return concise, reliable answers supported by SAP reference materials.

2. Review SAP Joule Responses

  • Responses are powered by SAP’s curated knowledge base.
  • Each answer includes contextual information and source references to help you explore topics in more depth.

3. Manage Conversations

  • Conversations automatically expire after 8 hours of inactivity.
  • When a conversation expires, you’ll receive a notification and can start a new one from the interface.

4. Provide Feedback (Optional)

  • Rate responses using the thumbs-up (👍) or thumbs-down (👎) icons.
  • This feedback is anonymous and helps improve Joule’s accuracy and relevance over time.

Result

After completing these steps, you will be able to use SAP Joule for Consultants to obtain trustworthy, SAP-sourced answers, manage ongoing conversations efficiently, and contribute to improving the AI assistant’s quality through feedback.

Related information: