Service context - foundry4/fsa-field-ops-discoveries-overview GitHub Wiki

Operational context

  • Summarise service scope and where the service fits into the organisation's programme of business activities (Service Lead)
  • Summarise the operational structure, including high-level customer, staffing and transactional volumes of key service outputs (Service Lead)

Governance overview

  • List international and national legal context and drivers (Service Lead)
  • List key internal and external policy guidance (Service Lead)
  • Identify key service components that have defined governance constraints (Service Lead)
  • Summarise legal or similar status of service outputs (Service Lead)