6511 - flymember/M0 GitHub Wiki
酒店领班和主管/女主管迎接顾客,并护送他们到餐位,并监督和协调食品和饮料服务员的活动。他们受雇于餐厅,酒店餐饮,私人会所,鸡尾酒会和类似机构。
Maîtres d'hôtel and hosts/hostesses greet patrons and escort them to tables, and supervise and co-ordinate the activities of food and beverage servers. They are employed in restaurants, hotel dining rooms, private clubs, cocktail lounges and similar establishments.
- 首席主管/女主管 - 食品服务 chief host/hostess – food services
- 饭厅主管/女主管 dining room host/hostess
- 餐厅领班 maître d'
- 餐厅领班/女领班 restaurant host/hostess
酒店女领班和主管/女主管执行部分或全部下列职责:Maîtres d'hôtel and hosts/hostesses perform some or all of the following duties:
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接收和记录食客的订位并安排桌位 Receive and record patrons' reservations and assign tables
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在用餐室,餐厅或休息室的入口迎接食客,并护送他们到桌位或其他休息区 Greet patrons at entrance of dining room, restaurant, or lounge and escort them to tables or other seating areas
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与顾客交谈,以确保其对食品和服务满意,并处理投诉 Speak with patrons to ensure satisfaction with food and service, and attend to complaints
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订购必要的饭厅用品和设备 Order necessary dining room supplies and equipment
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检查餐饮和服务领域和设备 Inspect dining and serving areas and equipment
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监督和协调食品和饮料服务员和其他服务人员的活动 Supervise and co-ordinate activities of food and beverage servers and other serving staff
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接受顾客为食品和饮料的付款 Accept payment from patrons for food and beverage
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保持财务报表和记录,并确保安全保管 Maintain financial statements and records and ensure safe-keeping
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准备工作计划和工资单 Prepare work schedules and payrolls
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面试食品和饮料服务员岗位的人选,并培训新员工 Interview candidates for food and beverage server positions and train new employees
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可能负责市场营销和用餐场所的宣传。 May be responsible for marketing and advertising the dining establishment.
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通常需要完成中学学业。 Completion of secondary school is usually required.
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通常需要几个星期的在职培训。 Several weeks of on-the-job training are usually required.
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酒店领班要求有正式或服务员领班/女服务员领班经验或其他食品服务经验。 Maîtres d'hôtel require experience as a formal or captain waiter/waitress or other food service experience.
- 首席领班/女领班 - 食品服务 chief host/hostess – food services
- 饭厅领班/女领班 dining room host/hostess
- 领班/女领班 - 餐厅或鸡尾酒休息室 host/hostess – restaurant or cocktail lounge
- 领班/女领班,饭厅 host/hostess, dining room
- 领班/女领班,餐饮服务 host/hostess, food service
- 领班/女领班,餐厅 host/hostess, restaurant
- 餐厅领班 maître d'
- 酒店领班 maître d'hôtel
- 餐厅领班/女领班 restaurant host/hostess
http://www5.hrsdc.gc.ca/NOC/English/NOC/2011/Profile.aspx?val=6&val1=6511