Troubleshooting - extrimian/documentation GitHub Wiki

TroubleShooting Guide

Timeout on transactions.

Issue: Random transactions failing when being sent to a shared node.

Error: Rpc timeout after 20000 milliseconds

Identified cause: Incorrect use of the framework (ethereum) being used by the application.

Solution: Increase the timeout parameter in the framework.

Insufficient funds.

Issue: Random transactions failing when being sent to a shared node.

Error: replacement transaction underpriced

Identified cause: Incorrect hardcoded gas value on the app side.

Solution: Gas assigned to the transactions being increased.

Failed Transactions

Issue: Transactions failed to be recorded on the node.

Error: Transaction failed

Identified cause: Bug in smart contract being used.

Solution: Modify a validation in the smart contract.

Can't create a location.

Issue: User got different errors when trying to create a location on the interface.

Error: Error creating AKS, 400 Client Error: Bad Request for url.

Identified cause: ClientID, TenantID, SecretID were being copied to a word document before inserting the values in the location creation form. Word added invisible characters to the strings creating incorrect values.

Solution: Copy values directly from Azure to the locations form or use a simple text editor (notepad).