Help - euvm-odoo/internal-documentation GitHub Wiki

All help tickets are managed inside the help project: Help Pipe Reviewer: Piero Calenzani (pca)

Scope of Help (Tech & Platform), Pipes and Useful information

On this following document, you can find all guidelines so you can have all the information before working on Help Tickets. Also, you can know about which tickets you can and cannot work on. Development Services: Guide to working on Technical Support (help) Tickets

Email Tips and Tricks for better communication

For more information about how to respond or handle this tickets, what to do when a ticket is a bug, please refer to following document: Email Tips & Tricks

Subject Matter Experts

For subject matter experts, refer to this list of people if help needed: Support Resource: Experts, Resource Scheduling