Demo Data Developer Guide - edmozley/freeitsm GitHub Wiki
How the demo-data importer works, and how to add demo data for a new module. The user-facing page is Demo Data.
The design goal: a module's sample data is a single JSON file of plain rows, and one generic importer turns it into a correct, cross-referenced, repeatable database seed. Adding demo data should mean writing JSON โ not code.
Colour key: ๐ data ยท โ๏ธ importer ยท ๐ฅ๏ธ UI ยท ๐ diagnostic ยท ๐ docs
| File | What it does | |
|---|---|---|
| ๐ | database/demo-data/<module>.json |
the sample rows for one module (e.g. core.json, tickets.json) |
| โ๏ธ | api/system/import_demo_data.php |
the engine. Loads the JSON, resolves references + tokens, inserts in a transaction |
| ๐ฅ๏ธ | system/demo-data/index.php |
the System โ Demo Data page โ one card/button per module |
| ๐ | api/system/debug-tools/D001_demo_core_import.php |
the Demo Core Data Import diagnostic (traces a failing core import) |
| ๐ | this wiki | you are here |
There is no per-module import code โ the importer is generic. Everything specific to a module lives in its JSON.
A demo file is an object of tiers, each tier an object of tables, each table a list of rows:
{
"tier1": {
"departments": [
{ "_ref": "it", "name": "IT Support", "is_active": 1, "display_order": 1 }
]
},
"tier2": {
"teams": [
{ "_ref": "servicedesk", "name": "Service Desk", "is_active": 1 }
]
},
"tier3": {
"analyst_teams": [
{ "analyst_id": "@analysts.jsmith", "team_id": "@teams.servicedesk" }
]
}
}-
The table key is the real database table name. Row fields are its columns. The importer builds the
INSERTfrom whatever keys are present โ so a row is just "the columns I want to set". -
Tiers are ordering buckets, processed
tier1 โ tier5. Their only job is dependency order: a row that references another must live in a later tier (or a later position in the same tier) than the row it points at. Name them for meaning if you like, but the importer only cares about order.
These are stripped before insert โ they control the importer, they are not columns.
| Field | Purpose |
|---|---|
_ref |
Name this row so others can reference it. Becomes @<table>.<ref> (see ยง4). |
_skip_insert + _match_by + _match_value
|
Don't insert โ match an existing row and map its id. Used for the admin account: { "_ref": "admin", "_skip_insert": true, "_match_by": "username", "_match_value": "admin" }. The row is looked up, its id recorded under @<table>.<ref>, and it is preserved when the table is cleared. |
Any string value of the form @<table>.<ref> is replaced with the real primary-key id of the row that declared that _ref, at insert time:
{ "analyst_id": "@analysts.jsmith", "team_id": "@teams.servicedesk" }Because ids are assigned as rows insert, the referenced row must already have been inserted โ hence tiers. An unresolved reference throws and rolls back the whole import, so a typo fails loudly rather than writing a bad row.
๐ Referencing rows in the same table you're currently inserting works too, as long as the target appears earlier in the list.
Any string value matching one of these is expanded per row:
| Token | Expands to |
|---|---|
__BCRYPT:secret__ |
a bcrypt hash of secret (demo passwords โ the analysts use __BCRYPT:demo1234__) |
__RELATIVE_DATE:-60d__ |
a UTC datetime N days from now; optional hours: __RELATIVE_DATE:-60d+3h__
|
__RELATIVE_DATEONLY:-7d__ |
a UTC date (no time) N days from now |
__NOW__ |
the current UTC datetime |
__GENERATE__ |
a fresh demo ticket number (tickets only) |
__UNIQUE__ |
replaced with a uniqid() (embed it in a larger string) |
Relative dates are why a freshly imported ticket looks recent: stamp demo dates relatively, never with a literal date.
Some tables store a status/priority/etc. as an id into a lookup table, but the demo JSON is written with the human-readable name for legibility. The importer swaps them using a small table in import_demo_data.php:
$lookupTranslations = [
'tickets' => [
['status', 'status_id', 'ticket_statuses'],
['priority', 'priority_id', 'ticket_priorities'],
],
// changes, tasks, status_incidents, ...
];So "status": "Open" in tickets.json becomes status_id = <id of 'Open'>. An unknown name throws. If your new module normalises a field into a lookup table, add a row here โ otherwise write the real *_id (or an @ref) in the JSON.
A couple of bespoke cases live near it: morningChecks_Results resolves Status via Label (not name), and tickets drops legacy requester_email / requester_name. Follow that pattern only if a table genuinely needs it.
-
One transaction. Any error โ full rollback, nothing changes. The response is
{ success, imported: {table: count}, total }. -
Repeatable. Before inserting, every table that has insertable rows loses its previous demo rows (
DELETE ... WHERE is_demo = 1, reverse tier order, FK checks ON - a delete that would strand a real row fails and rolls the import back). Every inserted row is stampedis_demo = 1;_skip_insertrows are matched, never created or removed - that's how the admin account survives. -
Primary keys. Ids are mapped via
getPrimaryKeyColumn(), which defaults toid. Override it there for a table whose PK isn'tid(e.g.morningChecks_ChecksโCheckID), or map tonullfor a pure join table with no id worth referencing.
-
Write
database/demo-data/<module>.jsonโ tiers, tables, rows, using_ref/@refs/ tokens above. Order tables so referenced rows insert first. -
Allowlist it โ add
<module>to$allowedModulesinapi/system/import_demo_data.php(the import refuses any module not on this list). -
Add a card for it in
system/demo-data/index.phpso it appears on the Demo Data page, with a one-line description of what it seeds. -
Lookup translations (only if needed) โ if the module stores a name-as-id, add its columns to
$lookupTranslations(ยง6). -
Primary key (only if needed) โ if a table's PK isn't
id, add it togetPrimaryKeyColumn()(ยง7). - Test on a fresh install (a throwaway Docker instance is ideal): import Core Data first, then your module. Confirm the counts, and that re-importing gives a clean copy, not duplicates.
๐ Core Data first, always. Nearly every module references analysts, teams, departments or users by
@ref, and those refs are only in scope oncecore.jsonhas been imported in the same database. Document any cross-module dependency in the module's Demo Data card.
If a core import misbehaves, the D001 โ Demo Core Data Import debug tool (System โ Debug tools) runs the whole thing in-process and reports table-by-table what happened, including a write-probe inside a rolled-back transaction.
Some data only means anything once it has been through the real services. A Hyper-V estate needs the ingest (identity, placements, reviews, not seen), the CMDB sync (source-bound CIs and the relationships it owns) and the asset <-> CI link rules - a JSON file of finished rows would skip all of them and drift the moment one changes. So Virtualisation is code, not JSON:
| File | Role |
|---|---|
includes/demo_virtualisation.php |
demoVirtImport() (removes any earlier copy, then demoVirtBuild()), demoVirtRemove(), demoVirtStatus()
|
api/system/demo_virtualisation.php |
GET counts; POST action=import / remove (admins only, POST only) |
system/demo-data/index.php |
its card, with Import and Remove (virtDemo(), virtLoad()) |
tests/demo-virtualisation.php |
builds it, checks the walkthrough's cases, removes it and asserts every table is back to its count |
It is not in DEMO_MODULES; the JSON importer never sees it.
How it finds its own rows. is_demo = 1 on the rows it writes (connections, links, Proxmox / Cloud Director / vCenter VMs, assets, CIs). That alone is not enough: the Assets and CMDB JSON modules set is_demo on assets, asset_types and cmdb_classes too, and a re-import of either deletes WHERE is_demo = 1. So the asset types, classes and relationship types it creates also carry DEMO_VIRT_MARK as their description, and removal keys off that. Assets are found by their demo type, CIs by their demo class or a binding to the demo connection.
Not one transaction. VirtualEstateService::submit(), CmdbService::deleteObject() and the rest commit their own. So a failure part way through the build calls demoVirtRemove() and rethrows, and every removal step looks for what is left, so Remove can simply be run again.
Reused, not owned. VirtualEstateCmdbService::suggest() reuses a class or relationship type that already exists. Only what it created during the import (ids above the maximum before) is marked as demo, so your own Server class or depends on type is never removed.
core.json seeds a realistic role-based-access example purely as data โ no importer changes were needed, which is the whole point of the generic design. It:
- sets demo analysts non-admin with
can_access_all_modules = 0; - gives the Escalation Team
can_access_all_modules = 1and an Escalation Teamrbac_roleholding every capability (rbac_role_capabilities, one row per key fromcapAll()); - scopes the Service Desk team to a 12-module subset via
team_modules, with a blank Service Desk role; - links roles to teams via
rbac_team_roles.
All of it is @ref wiring across rbac_roles, rbac_role_capabilities, rbac_team_roles, team_modules, teams and analysts โ a good template for any permissions-related demo. See the Demo Data user page for what it looks like in the UI.