Event Managing Application - User Guide

Table of Contents

• Overview
• Installation
• Key Features
• How to Use
  • Creating an Account
  • Logging In
  • Searching for an Event
  • Buying a Ticket
  • Viewing and Managing Tickets
  • Checking in with a QR Code
• Admin Features
  • Creating an Event
  • Editing an Event
  • Deleting an Event
  • Checking Attendees In
• Troubleshooting
• Contact Support

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Overview

The Event Managing Application helps users find, book, and attend events while giving admins control over event creation and attendee check-ins.

• Users can browse events, buy tickets, and check in using QR codes.
• Admins can create, edit, and manage events while tracking attendance.

This guide explains how to install, use, and troubleshoot the application.

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Installation

For Web Users

1. Open your web browser (Chrome, Firefox, Edge).
2. Go to the website: [insert website link]
3. Click Sign Up to create an account.

For Mobile Users (Future Release)

We are working on a mobile version. Stay tuned!

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Key Features

• 🔍 Easy Event Search – Find events by name or date.
• 🎟️ Simple Ticket Booking – Buy and store tickets in your account.
• 📱 QR Code Check-in – Get a QR code for easy entry.
• 🛠️ Admin Controls – Create, edit, and delete events.
• 🔑 Secure User Authentication – Login and registration.
• 📅 Event Dashboard – View upcoming and featured events.

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How to Use

Creating an Account

1. Click on Sign Up on the homepage.
2. Enter your name, email, and password.
3. Click Create Account.
4. Check your email for a confirmation link.

Logging In

1. Click Login on the homepage.
2. Enter your email and password.
3. Click Sign In.
   

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Searching for an Event

1. Type an event name or date into the Search Bar.
2. Click Search.
3. Browse through the results.
   

Buying a Ticket

1. Click on an event to open its details.
2. Click Buy Ticket.
3. Select the number of tickets.
4. Click Checkout and confirm payment (if applicable).
5. Your ticket will appear in My Tickets.
   

Viewing and Managing Tickets

1. Click My Tickets in the navigation bar.
2. View all your purchased tickets.
3. Click on a ticket to see the QR code for check-in.
   

Checking in with a QR Code

1. Go to the event entry gate.
2. Open My Tickets and select your ticket.
3. Show the QR code to the event staff for scanning.

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Admin Features

Creating an Event

1. Go to the Admin Dashboard.
2. Click Create Event.
3. Fill in event details (title, date, location, price, etc.).
4. Click Save Event.
   

Editing an Event

1. Go to the Admin Dashboard.
2. Click Edit next to an event.
3. Update the necessary details.
4. Click Save Changes.
   

Deleting an Event

1. Go to the Admin Dashboard.
2. Click Delete next to an event.
3. Confirm the deletion.
   

Checking Attendees In

1. Go to Check-in Manager.
2. Scan the attendee’s QR code using your device’s camera.
3. The system will verify the ticket and mark the attendee as Checked In.
   

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Troubleshooting

Issue	Possible Cause	Solution
Can’t log in	Incorrect email or password	Click Forgot Password to reset it.
Ticket not showing	Network issue or delay	Refresh the page and check My Tickets again.
QR code not scanning	Poor lighting or camera issue	Ensure the camera is clean and hold the QR code steady.
Didn’t receive email confirmation	Email provider delay	Check your spam folder or try resending from My Tickets.

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Contact Support

For further assistance, reach out to our team:

📧 Email: [email protected]