4.1 ATV: Advanced Troubleshooting - dikodahan/dikodahan.github.io GitHub Wiki

Known Issues

Certain older versions of Android OS do not support some of the apps presented here. This might appear as bugs in regular behavior.

  • Currently recommended device: Chromecast with Google TV

Troubleshooting Steps

Click on any one of the known issues/steps below to collapse its resolution steps.

Make sure to keep your GTV/ATV updated to prevent potential Android OS issues with the apps.
  1. From the main menu, go to: Settings > System (GTV) / Device Preferences (ATV) > About > System update > Check for update.
    1. Install any potential updates available.
Since all the content in this guide are just regular android apps, if one of them is misbehaving, all you need to do is to Force Close the app from GTV/ATV and relaunch it.

Since all the content in this guide are just regular android apps, if one of them is misbehaving, all you need to do is to Force Close the app from GTV/ATV and relaunch it.

  1. From the main menu > Settings > Apps > [select the misbehaving app] > Force Stop.
    1. Click OK to approve.
If you do not have enough free storage space on your device, it may trigger unexpected behavior by some of the apps.

This is because many of the streaming apps need some temp storage space for their streaming functionality to work properly. Make sure the delete old/unused apps from your device.

  1. If you're using the default Android TV Home Launcher interface, run the following:
    1. From the main menu, go to: Settings (top right corner of the screen; GTV: your google account icon / ATV: settings wheel icon) > System (GTV) / Device Preferences (ATV) > Apps > See all apps.
    2. Click on the selected app you wish to remove > Uninstall > OK.
  2. If you're using the Wolf Launcher interface, run the following:
    1. Use the remote to move to the selected app to be removed so it is selected. DO NOT run it.
    2. Press the Menu button on your remote (the 3 lines button) > Uninstall > OK.
In a worst-case scenario, you will need to reset the GTV/ATV to factory default (REMEMBER, all data will be lost!) and start the guide from scratch.
  1. From the main menu > Settings > System (GTV) / Device Preferences (ATV)
    1. If running from ATV: Reset > Reset.
    2. If running from GTV: About > Factory reset.
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Something not working well with your DIKO+ implementation?

Make sure to read through the troubleshooting guide. You will find answers to many of the common issues there.

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