Correspondence Tasks

These are tasks that only Correspondences use and all inherit from app/models/tasks/correspondence_task.rb.

CorrespondenceTask

• All Correspondence tasks inherit from this
• This has an inheritance parent of Task
• This prevents Correspondence Tasks from affecting Appeal Tasks and vice versa
• This task can not be used outside of inheritance, it exists solely to separate Correspondence Tasks from other tasks
• This is an abstract class for all Correspondence Tasks and will not be found in the Tasks database table

CorrespondenceRootTask

• Main parent task that all others fall under in the task tree
• If completed causes the Correspondence to show in the Correspondence Queue Completed Tab
• Cancelling this task is equivalent to "removing the correspondence from Caseflow"
• All tasks below unless otherwise specified can only be assigned to Mail Team Users, Mail Superusers, or Mail Supervisors
• Has below tasks as children which block this task from being completed
  • CorrespondenceIntakeTask
  • ReviewPackageTask
  • SplitPackageTask
  • ReassignPackageTask
  • MergePackageTask
  • RemovePackageTask
  • ReturnedPackageTask
  • CorrespondenceMailTask
  • Tasks not related to an Appeal (CorrespondenceMailTask)

CorrespondenceIntakeTask

• Created when a user clicks Create Record on Review Package page
• If a user leaves Intake Form this is marked as in_progress
• When completed, uses data in correspondence_intakes to create Tasks and relationships entered on Intake Form
• When a Mail Team User clicks on this in Correspondence Queue they are taken to the Intake Form and resume progress
• Has below tasks as children which block this task
  • eFolderUploadFailedTask

eFolderUploadFailedTask

• Used to indicate if a failure when uploading to eFolder 
• Users will also be able to manually retrigger this process
• If active triggers a banner in Review Package or Intake
• If completed or cancelled no longers triggers a banner in Review Package or Intake

ReviewPackageTask

• This task is for the Review Package page
• During auto-assign this task will be assigned to an appropriate user
• When user first makes changes on Review Package this will have its status set to "in progress"
• When a Mail Team User clicks on this in Correspondence Queue they are taken to the Review Package page
• Has below tasks as children in the task tree which block this task
  • SplitPackageTask
  • RemovePackageTask
  • ReassignPackageTask
  • MergePackageTask
  • eFolderUploadFailedTask
• Can only have one active child at a time

SplitPackageTask

• Created by a Mail Team User from the Package Actions on Review Package
• When created is assigned to Mail Supervisor group
• When a Mail Superuser/visor clicks on this in Correspondence Queue they are taken to the Split Page

ReassignPackageTask

• Created by a Mail Team User from the Package Actions on Review Package
• When created is assigned to Mail Supervisor group
• When a Mail Superuser/visor clicks on this in Correspondence Queue they are shown a modal
• Created and completed when Batch reassignment is done on Team Queue Assigned and Unassigned tabs

MergePackageTask

• Created by a Mail Team User from the Package Actions on Review Package after going to the Mail Team User Merge page
• When created is assigned to Mail Supervisor group
• When a Mail Superuser/visor clicks on this in Correspondence Queue they are taken to the Merge Page

RemovePackageTask

• Created by a Mail Team User from the Package Actions on Review Package
• When created is assigned to Mail Supervisor group
• When a Mail Supervisor clicks on this in Correspondence Queue they are shown a modal

ReturnedPackageTask

• Future work
• When a Mail Team User clicks on this in Correspondence Queue they are taken to the Correspondence Details page

Mail Tasks

• Added during Intake Form
• Automatically completed
• Include the following
  • Change of address
  • Returned or undeliverable mail
  • VACOLS updated
  • Evidence or argument
  • Sent to ROJ
  • Associated with claims folder

Tasks not related to an Appeal (CorrespondenceMailTask)

• Added during Intake Form
• Can be assigned to any user
• When a Mail Superuser/visor clicks on this in Correspondence Queue they are taken to the Correspondence Details page
• These CorrespondenceMailTasks are inherited from MailTask
• Includes the following:
  • CavcCorrespondenceCorrespondenceTask
  • CongressionalInterestCorrespondenceTask
  • DeathCertificateCorrespondenceTask
  • FoiaRequestCorrespondenceTask
  • OtherMotionCorrespondenceTask
  • PowerOfAttorneyRelatedCorrespondenceTask
  • PrivacyActRequestCorrespondenceTask
  • PrivacyComplaintCorrespondenceTask
  • StatusInquiryCorrespondenceTask

CAVC Correspondence

• When a Mail Superuser/visor clicks on this in Correspondence Queue they are taken to the Correspondence Details page

Congressional interest

• When a Mail Superuser/visor clicks on this in Correspondence Queue they are taken to the Correspondence Details page

Death certificate

• When a Mail Superuser/visor clicks on this in Correspondence Queue they are taken to the Correspondence Details page

FOIA request

• When a Mail Superuser/visor clicks on this in Correspondence Queue they are taken to the Correspondence Details page

Other motion

• When a Mail Superuser/visor clicks on this in Correspondence Queue they are taken to the Correspondence Details page

Power of attorney-related

• When a Mail Superuser/visor clicks on this in Correspondence Queue they are taken to the Correspondence Details page

Privacy act request

• When a Mail Superuser/visor clicks on this in Correspondence Queue they are taken to the Correspondence Details page

Privacy complaint

• When a Mail Superuser/visor clicks on this in Correspondence Queue they are taken to the Correspondence Details page

Status inquiry

• When a Mail Superuser/visor clicks on this in Correspondence Queue they are taken to the Correspondence Details page