List of possible errors during integration with Datawiz.io:
- When sales don't match:
- not all sales are sent (wholesale(marked in receipt as bulk=true) and retail);
- retailer didn't count refunds (if it is a refund, it should be marked in receipt as refund=true and the price has to be negative number).
2. When profit doesn't match or is negative:
- wrong product prices were sent;
- not all product prices were sent;
- sale price in the list of prices is lower than purchasing price.
3. When inventory or the cost of inventory don't match:
- retailer sent negative inventory;
- product prices were wrong, in case that retailer doesn't send the price of inventory.
4. When sales of a superordinate category don't match the total cost of subordinate categories:
- retailer has goods with membership of sequences in superordinate categories
Guidelines for proper service work:
- A product can not belong to two categories simultaneously;
- A product can not sequence the root category;
- If you change the inventory of the past date, you should reload all days up to the present date of the product;
- If there are any backdating refunds, that day has to be reloaded in the shop, where the change occurred;
- All receipts have to contain point-of-sale terminal and cashier;
- To speed up the process of data reloading, you can load only updated or created entries;
- Inventory can not be negative;
- If a client keeps track of shipments and knows what shipment were the products sold from, he can state purchase price in the receipt;
- Use Google Chrome for correct operation of reports;
- Deleting any dictionary entries is impossible, as Datawiz.io works with history;
- For correct operation of the service, you should upload data of at least 3 months.