• User should always be able to see the menu somewhere on every webpage.
• User should be able to view their teams they are a part of in the 'My Teams' drop down menu.
• If an error occurs, user should be present with a helpful error message reporting a minor error.
• User should be able to see all buttons/links on webpage easily without scrolling too much.
• Users should always see what is going on, so if a long html request is made, some sort of progress feedback should be seen.
• User will be able to see if they are logged in on any page in the system.
• User should be able to find their team schedule in under 3 minutes without instructions.

### Reliability

• System will have backup data for each semester to go back for needed requests.

### Performance

• User will not have to wait longer than 3 sec for any service request, given their network is setup and working properly.

### Supportability

• User will receive support help from 'Contact Us' page within 48 hours of request.
• Users will see updated content daily, or as frequently as the intramural directors post information to database.