Troubleshooting

Having trouble with the AVS SDK Sample App? Here's a list of solutions to some common problems reported by AVS developers. You can also refer to issues reported in https://github.com/alexa/avs-device-sdk/issues

• AVS SDK Sample App Issues
  • The SDK enters limited interaction mode
• General Issues
  • Audio record or playback issues

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AVS Sample App Issues

The following issues are specific to the AVS Sample App.

The SDK enters limited interaction mode.

This error usually occurs when the clientId provided during the install process is incorrect. Please confirm the clientId in the AlexaClientSDKConfig.json matches the clientId in the Security Profile -> Other Devices and Platforms tab on developer.amazon.com.

After changing the AlexaClientSDKConfig.json, delete the CBL Database file and rerun the run.sh script.

General Issues

The following are solutions to common client issues.

Audio record or playback issues

If you are having issues sending audio data to the AVS sample app or playing back audio, check the leftarc file.