Template (Post mortem) - cilerler/cilerler.github.io GitHub Wiki
{Date}
By the {team} Team,
The following is the incident report for the {area} infrastructure outage that occurred on {Month Day, Year}. We understand this service issue has impacted our valued developers and users, and we apologize to everyone who was affected.
Unfortunately, as we did not collect the necessary information, we are unable to provide an accurate timeline at this time. Although we are unable to provide an exact timeline, we can assure you that the actions taken were completed in the proper order.
Corrective and Preventative Measures (How are we making incidents like this less likely or less impactful?)
We are committed to continually and quickly improving our technology and operational processes to prevent outages. We appreciate your patience and again apologize for the impact to you. We thank you for your business and continued support.
Sincerely,
The {team} Team