ITIL books - business-books/ytsearch GitHub Wiki
Attracted by the high-paying jobs for ITIL®-certified professionals? Are you preparing for the ITIL exam but don't know where to start?
This article provides a brief overview of the best ITIL books and links to buy.
What is ITIL
The Information Technology Infrastructure Library (ITIL) is a set of IT service management (ITSM) best practices that align business needs with IT services. The ITIL certification, which Axelos holds and is administered by, is an entry-level qualification in IT service management.
The globally recognized and respected ITIL certification enables professionals to use IT as a tool to facilitate the growth and transformation of companies.
ITIL comprises 26 processes, which are divided into five main modules: service design, service transition, service operation and continuous service improvement.
The ITIL exam is a closed test with 40 multiple-choice questions. A score of 65 percent or more is required to pass the exam. Find a complete guide to ITIL certification here!
Top 3 books for the ITIL exam
1. Complete the ITIL4 basic exam preparation
This book on the latest version of ITIL will help you prepare for your ITIIL exam in the best possible way. It is a comprehensive prep guide to help you decipher your ITIL 4 smoothly. This book has been developed according to the official ITIL exam guide so that you can pass the actual ITIL® certification exam on the first attempt.
2. ITIL Lifecycle Publication Package
The Government Commerce Office offers the ITIL Lifecycle Publication Suite. The five basic ITIL modules are divided into five phases that follow a life cycle approach. Starting with the service strategy, the ITIL Lifecycle Publication Suite moves into the phase of continuous improvement.
The content of each level relates to the previous level. All five books treat service management as a practice. The service strategy considers principles, corporate culture and related considerations. The design of the service consists of two important sections: the activities and the design processes.
The Transition and Operation modules provide detailed information on event and incident management. Finally, the Continuous Service Improvement segment deals with governance and benchmarks.
With a continuous feedback system integrated into every phase, you can keep pace with changing business requirements and coordinated IT services. At $ 335, buying the entire suite is much more profitable than buying each module individually. The suite is also available as a PDF.
3. ITIL Exam Preparation Questions, Answers, and Notes - 800+ basic ITIL questions with detailed solutions
The ultimate ITIL exam preparation book with over 800 questions, answers and explanations. Written by Christopher Scordo and supported by the Association for Project Management (APM), the Official Accreditation of ITIL.
This is well worth reading as the entire volume contains over 800 questions accompanied by 15 mock exams inspired by the actual ITIL Foundation exam. This book doesn’t make a thorough study of the ITIL Foundation obsolete, but it is definitely a test prep if you want to pass the exam right away.