Heuristic evaluations for the gallery pages on Canada.ca: Social Media Gallery and Mobile Centre

Table of Contents

• Brief description of intended usage
• Social Media Gallery heuristic evaluation template
• Mobile Centre heuristic evaluation template

Brief description of intended usage

The following questions represents a quick and brief heuristics’ evaluation for the Social Media Gallery and Mobile Centre layouts. The purpose of this evaluation is to provide immediate usability feedback, proper implementation and developmental guidance for these pages and create a usable gallery layout that can be applied to both those pages on Canada.ca.

Social Media Gallery heuristic evaluation template

A. Please indicate which devices, browsers, and operating systems were tested (Desktop/Mobile/Tablet)

###B. Provide status feedback

1. Are there enough visual cues to help complete the task of searching for a specific social media channel?
2. Does the layout give immediate, easy to understand feedback?

C. Match real world conventions

1. Do parts and functionality of the page meet common expectations and are they easily recognizable?

D. Apply standards and ensure consistency

1. Have industry formatting standards been used consistently throughout?
2. Is there a logical and consistent usage of elements?
3. Is there a consistent usage of language that is clearly understandable, relevant, concise, current and to the point?
4. Is the experience consistent across multiple screen sizes?

E. Help users recognize, prevent and recover from errors

1. Are there visual cues that help prevent errors while searching for a social media channel?
2. Does the page provide information to correct any errors?

F. Design for human interaction

1. When using the page: a. Is the layout intuitive? b. Are the interactions intuitive?
2. Is the layout designed so that various input methods (touch, keyboard, mouse, gesture) and screen sizes can easily interact with things like input fields, sliders and buttons?

G. Keep it simple

1. Do the search results display only the information needed by the user at any given point in time?
2. Overall, are user interactions kept as simple as possible?
3. Does the page use plain language?

Mobile Centre heuristic evaluation template

A. Please indicate which devices, browsers, and operating systems were tested (Desktop/Mobile/Tablet)

###B. Provide status feedback

1. Are there enough visual cues to help complete the task of searching for a specific mobile application or page?
2. Does the layout give immediate, easy to understand feedback?

C. Match real world conventions

1. Do parts and functionality of the page meet common expectations and are they easily recognizable?

D. Apply standards and ensure consistency

1. Have industry formatting standards been used consistently throughout?
2. Is there a logical and consistent usage of elements?
3. Is there a consistent usage of language that is clearly understandable, relevant, concise, current and to the point?
4. Is the experience consistent across multiple screen sizes?

E. Help users recognize, prevent and recover from errors

1. Are there visual cues that help prevent errors while searching for a mobile application or page?
2. Does the page provide information to correct any errors?

F. Design for human interaction

1. When using the page: a. Is the layout intuitive? b. Are the interactions intuitive?
2. Is the layout designed so that various input methods (touch, keyboard, mouse, gesture) and screen sizes can easily interact with things like input fields, sliders and buttons?

G. Keep it simple

1. Do the search results display only the information needed by the user at any given point in time?
2. Overall, are user interactions kept as simple as possible?
3. Does the page use plain language?