🧩 Recover Password

🎭 Actors

Registered User: Maria Lopez
- Age: 45
- Location: Madrid, Spain
- Job: High School Teacher
- Situation: Maria is a busy teacher who uses the Neighborhood Assistance Board to coordinate volunteers for her school's community service program. She hasn't logged in for several weeks and has forgotten her password.
- Goal: Maria needs to recover her password to access her account and coordinate volunteers for an upcoming community clean-up event.

Maria has previously registered on the Neighborhood Assistance Board platform.
Maria remembers the email address she used during registration.

Maria navigates to the login page and clicks on the "Forgot Password" link (Requirement 1.1.1.3).
Maria submits her password recovery request by:
- Entering her registered email address (Requirement 1.1.1.1).
- Clicking the "Reset Password" button.
The system processes the request by:
- Verifying the email exists in the database.
- Generating a secure password reset link.
- Sending a notification with the reset link to Maria's email (Requirement 1.2.1.1).
Maria completes the password reset process by:
- Clicking the reset link in her email.
- Creating a new password on the secure reset page (Requirement 2.3.1).
- Submitting the form to confirm her new password.
The system updates Maria's credentials and displays a success message (Requirement 1.1.1.2).