Elicitation Questions for Customer Meeting 451 - bounswe/bounswe2025group8 GitHub Wiki
1. Photo Upload Requirements
Are there specific requirements for task photos, such as maximum file size, supported formats (JPG, PNG, etc.), or number of photos allowed per task?
2. Content Moderation
Should the system automatically filter inappropriate content, such as profanity in task titles or descriptions? If yes, how strict should this filtering be?
3. Password Strength Requirements
What are your expectations for password complexity? For example, minimum length, required character types (uppercase, lowercase, numbers, special characters)?
4. Privacy Policy Consent
At what stage should users provide consent to the privacy policy, and how should they be able to withdraw it later? For example, should there be a separate checkbox during registration, a post-registration panel in settings, or another approach?
5. Task Assignment Process
When a task has multiple volunteer applicants, how should the requester select assignees? Should they pick volunteers one by one until reaching the required number, or select them all at once as a group?
6. Review System
After a task is completed, can both the requester and the volunteer review each other, or is it one-directional (for example, only the requester reviews the volunteer)?
7. Bookmark Tags Management
For bookmark organization, who should be able to create tags - only community admins with predefined options, or should regular users also have the ability to create custom tags?
8. Recurring Tasks and Deadlines
How should deadlines work for recurring tasks? Does each new occurrence get the same deadline as the original, or should the system automatically adjust it based on the recurrence pattern?
9. Feed Ranking Algorithm
The feed will be sorted based on deadline, location, and user activity. How would you like these factors to be prioritized? Should one factor weigh more heavily than others, and how should we explain this to users?
10. Location and Contact Information Visibility
At what exact moment should the exact location and phone number become visible to a volunteer - when they apply for the task, or only after the requester officially selects and accepts them?
11. Notification Content
When sending notifications about task updates, should sensitive information like phone numbers or exact addresses be included in the notification itself, or should we just notify users and require them to view the details in the app?
12. Password Reset Security
For the password recovery feature, how long should the reset link remain valid? Should it be a one-time use link that expires after being used, or can it be used multiple times within a time window?