Search Forum & Bookmark & Upvote & Answer

Persona & Story

Kadriye is a business analyst from Ankara. She’s been using a Turkish-to-English language learning quiz game platform to brush up on her English, as it’s essential for her job. She participated an international meeting with her team in the work and she wants to look for the English word “breakdown” in terms of business related aspects using forum of the platform. She wants to use the forum of the platform since she also wants to learn about non-formal usages of the word “breakdown” inside daily spoken English.

Goals

• Kadriye wants to search among questions on forum by providing related keywords.
• Kadriye wants to bookmark a forum question after getting into the related question.
• Kadriye wants to upvote an answer of a forum question.
• Kadriye wants to create an answer for a forum question.

Pre-conditions

• Kadriye has registered on the platform and logged in.

Scenario

Search for a Forum Question

Kadriye uses the platform’s search bar to input the keyword "breakdown" and sees semantically searched list of forum questions. She reads through all of them and chooses one.

Bookmark a Forum Question

After finding a particularly helpful forum question about "breakdown," Kadriye clicks the bookmark icon to save it for future reference.

Upvote a Forum Question

Kadriye reads through several answers to the forum question, finding one answer especially insightful and she upvotes the answer.

Create an Answer for a Forum Question

Kadriye decides to contribute her own answer to the question, explaining how her company's customers have used the word “breakdown” in her business meetings. She creates an answer for that particular forum question.

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Requirements Covered

• 1.1.3.3 Registered users shall be able to answer forum questions.
• 1.1.3.4 Users shall be able to view any forum questions.
• 1.1.3.5 Users shall be able to search forum questions semantically.
• 1.1.3.8 Registered users should be able to upvote forum answers.
• 1.1.3.11 Registered users should be able to bookmark forum questions.

Mockups