vicidial - bishwoshakya/vicidial-setup GitHub Wiki

ViciDial Installation Steps

  1. Disk Partitioning 1.1 Get at least 2 hard drives of equal size 1.2 Create SWAP in both the drives, totalling the double size of the RAM (a) Check the memory size by going to #cat /proc/meminfo 1.3 Create one software RAID partition of 500 MB, repeat this process for another drive as well. It’ll need to be in RAID-1. 1.4 Create one more software RAID partition of all the available size, repeat this process for another drive as well. It’ll also need to be in RAID-1. 1.5 There will be now 4 RAID partitions, have 1.1 and 2.1 (1st drive 1st RAID and 2nd drive 1st – 500 MB and mount as /boot, boot flag –on. 0% and Primary Partition 1.6 Have the remaining RAID partition as a Volume Group. Create one volume 100 GB as root (Mount as ‘/’ – ext4, and remaining create volume as var (Mount as ‘/var’ –ext4). 1.7 Write changes and continue.
  2. System Configuration 2.1 Have basic editor installed #apt-get install vim #cat /etc/network/interface #vi /etc/network/interface (Press i to go to Insert Mode – Esc and :wq to write and quit or q! to exit without saving)
  3. Install basic packages before you continue (MUST) #apt-get install build-essential libncurses5-dev emacs23-nox wget bzip2
  4. Kernel compilation a. Kernel compilation is only for ViciDial (Skip if you are making just an Asterisk Server) b. Always make /usr/src as your working directoty 4.1 Get the latest Kernel from kernel.org (We are using 3.3.7 for this) and configure #wget http://www.kernel.org/pub/linux/kernel/v3.0/linux-3.3.7.tar.bz2 #tar xvjf linux-3.3.7.tar.bz2 #cd linux-3.3.7 #make clean #make mrproper #make menuconfig  Processor Type and Features: Tickless System Symmetric multi-processing support High Resolution Timer Support

Timer frequency: 1000 HZ High Memory Support: 64GB Preemption Model: “No Forced Preemption (Server)” Processor family: cat /proc/cpuinfo | grep "model name"

#make #make modules #make install #make modules_install #cd /boot #mkinitramfs -o initrd.img-3.3.7 3.3.7 #update-grub #init 6 (Which will Reboot...) 5. Compile LibPri #cd /usr/src #wget http://downloads.asterisk.org/pub/telephony/libpri/releases/libpri-1.4.X.tar.gz #make #make install 6. Compile DAHDI #cd /usr/src #wget http://downloads.asterisk.org/pub/telephony/dahdi-linux-complete/releases/dahdi-linux-complete-x.x.x.tar.gz #cd dahdi-linux-complete-x.x.x #make #make install #make config 7. Compile Asterisk #cd /usr/src #wget http://downloads.asterisk.org/pub/telephony/asterisk/releases/asterisk-1.4.4.tar.gz #tar xvzf asterisk-1.4.4.tar.gz #cd asterisk-1.4.4 #./configure

make menuconfig

Instructions: you may need to ssh into the system for this to work. Check that the meetme function is set true. (if the option is not available check that DAHDI is installed correctly) Select EN_AU sounds from sound packages. #make #make install #make samples

  1. Install ViciDial Requirements #apt-get install apache2 apache2-mpm-prefork mysql-client mysql-server phpmyadmin ploticus screen sox sox-* unzip curl libyaml-perl; #apt-get build-dep libdbd-mysql-perl #cpan install MD5 install Digest::MD5 install Digest::SHA1 install readline install Bundle::CPAN quit

#cpan o conf commit force install Scalar::Util install DBI force install DBD::mysql install Net::Server install Switch install Time::HiRes install Net::Telnet install Unicode::Map install Jcode install OLE::Storage_Lite install Spreadsheet::WriteExcel install Proc::ProcessTable install Spreadsheet::ParseExcel install Mail::Sendmail install Spreadsheet::XLSX install Spreadsheet::Read quit

  1. Compile Asterisk Perl #cd /usr/src #wget http://asterisk.gnuinter.net/files/asterisk-perl-0.08.tar.gz #tar xzvf asterisk-perl-0.08.tar.gz #cd asterisk-perl-0.08 #perl Makefile.PL #make all #make install
  2. Install ViciDial #cd /usr/src #wget http://downloads.sourceforge.net/project/astguiclient/astguiclient_2.4rc2.zip #unzip astguiclient_2.4rc2.zip #mv agc_2.4rc2 astguiclient #cd astguiclient (Or, download rc1 if you are not sure about new release) / ONLY CHOOSE ONE #wget http://downloads.sourceforge.net/project/astguiclient/astguiclient_2.4rc1.zip #unzip astguiclient_2.4rc1.zip #mv agc_2.4rc1 astguiclient #cd astguiclient #perl install.pl (Note: Set webroot to /var/www, cron password to something more secure, sample configuration files to y. All other options can stay on defaults.)
  3. Tweak PHP/Apache2 Settings

#emacs /etc/php5/apache2/php.ini

Note: Set the following values upload_max_filesize = 128M post_max_size = 128M

default_socket_timeout = 300 mysql.connect_timeout = 300 max_execution_time = 600 max_input_time = 600

memory_limit = 512M (Press ctrl+x and then Y "enter" to save)

  1. Database Configuration #mysqladmin -u root password YOURNEWPASSWORD #mysql -p (enter the mysql root user's password you set earlier)

CREATE DATABASE asterisk DEFAULT CHARACTER SET utf8 COLLATE utf8_unicode_ci; GRANT SELECT,INSERT,UPDATE,DELETE,LOCK TABLES on asterisk.* TO cron@'%' IDENTIFIED BY '1234'; GRANT SELECT,INSERT,UPDATE,DELETE,LOCK TABLES on asterisk.* TO cron@localhost IDENTIFIED BY '1234'; use asterisk; . /usr/src/astguiclient/trunk/extras/MySQL_AST_CREATE_tables.sql . /usr/src/astguiclient/trunk/extras/first_server_install.sql . /usr/src/astguiclient/trunk/extras/sip-iax_phones.sql quit

Add my.cnf #cd /etc/mysql/ #wget http://download.vicidial.com/ubuntu/ubuntu-my-vici.cnf #mv ubuntu-my-vici.cnf my.cnf #/etc/init.d/mysql restart #/usr/share/astguiclient/ADMIN_update_server_ip.pl --old-server_ip=10.10.10.15 #/usr/share/astguiclient/ADMIN_area_code_populate.pl #cp /usr/src/astguiclient/trunk/extras/performance_test_leads.txt /usr/share/astguiclient/LEADS_IN/ #/usr/share/astguiclient/VICIDIAL_IN_new_leads_file.pl --forcelistid=107 --forcephonecode=1

OR, for step 11, you can alternative do this way; use asterisk;

. /usr/src/astguiclient/trunk/extras/MySQL_AST_CREATE_tables.sql or you may need to run this if you get an error: . /usr/src/astguiclient/agc_2.0.5/extras/MySQL_AST_CREATE_tables.sql . /usr/src/astguiclient/astguiclient/MySQL_AST_CREATE_tables.sql

to load in default IAX and SIP phone accounts run the following query

. /usr/src/astguiclient/trunk/extras/sip-iax_phones.sql or you may need to run this if you get an error: . /usr/src/astguiclient/agc_2.0.5/extras/sip-iax_phones.sql . /usr/src/astguiclient/astguiclient/sip-iax_phones.sql

to load the initial server values for this first system install

. /usr/src/astguiclient/trunk/extras/first_server_install.sql or you may need to run this if you get an error: . /usr/src/astguiclient/agc_2.0.5/extras/first_server_install.sql . /usr/src/astguiclient/astguiclient/first_server_install.sql

quit

to populate the timezone/country table run this command from command line:

  • /usr/share/astguiclient/ADMIN_area_code_populate.pl

to load the performance testing leads run these commands:

  • cp /usr/src/astguiclient/trunk/extras/performance_test_leads.txt /usr/share/astguiclient/LEADS_IN/ or

    • cp /usr/src/astguiclient/agc_2.0.5/extras/performance_test_leads.txt /usr/share/astguiclient/LEADS_IN/
    • cp /usr/src/astguiclient_2.0.5/trunk/extras/performance_test_leads.txt /usr/share/astguiclient/LEADS_IN/

  • /usr/share/astguiclient/VICIDIAL_IN_new_leads_file.pl --forcelistid=107 --forcephonecode=1

  1. Setting up astguiclient scripts for continuous running

#crontab –e

remove old vicidial logs and asterisk logs more than 2 days old

28 0 * * * /usr/bin/find /var/log/astguiclient -maxdepth 1 -type f -mtime +2 -print | xargs rm -f 29 0 * * * /usr/bin/find /var/log/asterisk -maxdepth 3 -type f -mtime +2 -print | xargs rm -f 30 0 * * * /usr/bin/find / -maxdepth 1 -name "screenlog.0*" -mtime +4 -print | xargs rm -f

fix the vicidial_agent_log once every hour and the full day run at night

33 * * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl 50 0 * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl --last-24hours

uncomment below if using QueueMetrics

#*/5 * * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl --only-qm-live-call-check

keepalive script for astguiclient processes

          • /usr/share/astguiclient/ADMIN_keepalive_ALL.pl

updater for VICIDIAL hopper

          • /usr/share/astguiclient/AST_VDhopper.pl -q

adjust the GMT offset for the leads in the vicidial_list table

1 1,7 * * * /usr/share/astguiclient/ADMIN_adjust_GMTnow_on_leads.pl --debug --postal-code-gmt

optimize the database tables within the asterisk database

3 1 * * * /usr/share/astguiclient/AST_DB_optimize.pl

VICIDIAL agent time log weekly summary report generation

2 0 * * 0 /usr/share/astguiclient/AST_agent_week.pl

roll logs monthly on high-volume dialing systems

#30 1 1 * * /usr/share/astguiclient/ADMIN_archive_log_tables.pl

uncomment below if using Vtiger

#1 1 * * * /usr/share/astguiclient/Vtiger_optimize_all_tables.pl --quiet

recording mixing/compressing/ftping scripts

#0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl 0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl --MIX 0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_VDonly.pl 1,4,7,10,13,16,19,22,25,28,31,34,37,40,43,46,49,52,55,58 * * * * /usr/share/astguiclient/AST_CRON_audio_2_compress.pl --MP3 #2,5,8,11,14,17,20,23,26,29,32,35,38,41,44,47,50,53,56,59 * * * * /usr/share/astguiclient/AST_CRON_audio_3_ftp.pl --MP3

kill Hangup script for Asterisk updaters

          • /usr/share/astguiclient/AST_manager_kill_hung_congested.pl

updater for voicemail

          • /usr/share/astguiclient/AST_vm_update.pl

updater for conference validator

          • /usr/share/astguiclient/AST_conf_update.pl

flush queue DB table every hour for entries older than 1 hour

11 * * * * /usr/share/astguiclient/AST_flush_DBqueue.pl -q

reset several temporary-info tables in the database

2 1 * * * /usr/share/astguiclient/AST_reset_mysql_vars.pl

remove old recordings more than 7 days old

#24 0 * * * /usr/bin/find /var/spool/asterisk/monitorDONE -maxdepth 2 -type f -mtime +7 -print | xargs rm -f

Reboot nightly to manage asterisk issues and memory leaks - uncomment if issues arise

#30 6 * * * /sbin/reboot

remove text to speech file more than 4 days old

#20 0 * * * /usr/bin/find /var/lib/asterisk/sounds/tts/ -maxdepth 2 -type f -mtime +4 -print | xargs rm –f

  1. Create vicidial executable in init.d and replace zaptel with DAHDI

#cd /etc/init.d/ #wget http://download.vicidial.com/ubuntu/vicidial Note: modify this if using DAHDI in place of zaptel #vi vicidial Note: Replace the below part ZTCFG_BIN=/sbin/ztcfg ----to ----- ZTCFG_BIN=/bin/true Note: Comment the line below #if /sbin/lsmod | /bin/grep zaptel Note: Add this line if /bin/true Note: Press Esc and type :wq to exit the editor #chmod +x vicidial #update-rc.d -f vicidial defaults

  1. Setting up asterisk and helper applications for start-up

Note: Make several entries in the rc.local of your system: #vi /etc/init.d/rc.local Note: add the following entries ### start time server /usr/sbin/ntpdate -u 18.145.0.30 ### sleep for 20 seconds before launching Asterisk sleep 20 ### start up asterisk /usr/share/astguiclient/start_asterisk_boot.pl

  1. OPTIONAL Load eAccelerator PHP-caching application: Even so this is technically an optional part, it is strongly recommended that you install eAccelerator since it will slash PHPs processing power requirements greatly. Without eAccelerator load on the system can be ten times as high, which can cause all kinds of problems, this is especially true for single system setups.
  • Go to http://eaccelerator.net and download the most recent package - cd /usr/local - wget http://bart.eaccelerator.net/source/0.9.5/eaccelerator-0.9.5.3.zip - unzip eaccelerator-0.9.5.3.zip - cd eaccelerator-0.9.5.3 - export PHP_PREFIX="/usr/local" - $PHP_PREFIX/bin/phpize - ./configure --enable-eaccelerator=shared --with-php-config=$PHP_PREFIX/bin/php-config - make - make install - vi /usr/local/lib/php.ini Add the following lines to the dynamic extensions section of php.ini: (you may need to change the extension location depending on your install of php) zend_extension="../../../usr/local/eaccelerator-0.9.5/modules/eaccelerator.so" eaccelerator.shm_size="48" eaccelerator.cache_dir="/tmp/eaccelerator" eaccelerator.enable="1" eaccelerator.optimizer="1" eaccelerator.check_mtime="1" eaccelerator.debug="0" eaccelerator.filter="" eaccelerator.shm_max="0" eaccelerator.shm_ttl="0" eaccelerator.shm_prune_period="0" eaccelerator.shm_only="0" eaccelerator.compress="1" eaccelerator.compress_level="9" - mkdir /tmp/eaccelerator - chmod 0777 /tmp/eaccelerator # to verify installation: - php -v
  1. Have the URL redirection for index page, and hardcode phone and provide the user login url only if required.