Reading 04 - ashard79/Ops-201-Reading-Notes GitHub Wiki

Troubleshooting Techniques

The I.T. Troubleshooting Methodology i watch was interesting. It gave me an insight to what life can be like while troubleshooting an issue with the proper steps to take for a resolution. In previous work i've done, Troubleshooting didn't involve the number of steps as in IT. For the most part if one issue gets solved, then we are good. With IT, it looks like multiple issues can be the cause one major issue.