🧵 Troubleshooting EPG RS232 not transmitting on Windows 11 - articulateinstruments/AAA-DeepLabCut-Resources GitHub Wiki

Is the Comms window neither transmitting or receiving data and your computer is using Windows 11? We are aware of this issue and we hope to solve it eventually.

Until then there is a known workaround: In the Comms window you can initiate the data transfer by clicking on the Transmit text box and pressing the keyboard shortcut Shift-E. This will send the byte 45 which is a signal to initiate data transfer.

Click on the Advanced button to access the Transmit and Receive fields.

Press and hold the Shift key on your keyboard and then press the E key.