NAME	POSITION	EMAIL
Jose Eugenio Quesada	PROJMAN Professor	[email protected]

NAME	POSITION	EMAIL
Jojo F. Casitllo	PROJMAN Adviser	[email protected]

NAME	EMAIL
Bryan Gel Fabellore	[email protected]
Neil Albert Garcia	[email protected]
Pallas Dale Fontiveros	[email protected]
Joshua Roxas	[email protected]
Gabriel Perez	[email protected]

Brief Background:

Fleeky Curtains is an online business shop that provides comfort, joy, and warm satisfaction to customers with their curtain needs. It is established in 2021 and currently residing their operations and manufacturing at the local household where expertise and experience comes hand-in-hand, to strengthen the business in catering services and products directly to the client/s need. The business also strives to position themselves in the competition by providing top-notch services, products, and purchase experience to the consumers at all consumers. Fleeky Curtains also aims to grow their market share on home product industry by observing and adapting to the behavior of a consumer. The traits of Fleeky Curtains are reflected based on the observable morale and qualities the leading members have. They also aim to strictly perform strong qualities on a product to be used by the public.

Fleeky Hub is a Local online retailer of curtains and draperies. By offering a wide selection of curtain colors, materials, and styles at an affordable price, we aim to provide our clients with an easy and simple purchasing experience. The project proposed will be simple to use and offer each consumer a stress-free buying experience.

Fleeky Hub's business strategy is based on an online shopping platform such as Shopee, which has seen drastic growth in recent years due to most of businesses transitioning to an online platform as well as the demand for online purchasing. Online shopping has seen a significant trend due to the COVID-19 pandemic. Utilizing this upward trend, Fleeky Hub gives clients the ability of purchasing their curtains from the convenience of the clients' respective homes. Our web shop is available 24/7, allowing customers to shop at their convenience.

There were multiple issues that arose during the pandemic and post pandemic on the business of Fleeky Curtains, since the employees of the business are all members of the family there are times when some of them have different schedules and personal agendas due to some them are still studying, and this has been a pain point in their business since when there is a depletion in terms of the staff the processing of orders and customer services would be gravely affected. Another problem of Fleeky Curtains was the processing the clients' orders, since they are using a traditional method of manually encoding order information to the system, which becomes a problem since the processing of customer information becomes redundant and time consuming.

The outcome of the project will help them open their market to different channels. Having their own domain and their site will lose their dependency to other e-commerce sites which was also stated that they are having challenges in terms of their commission rates as per customer purchase at the e-commerce site. With the help of the project, it will lessen the costs of the business and stabilize production and growth of the sales. This will also be a place to lead the customer in purchasing their likes and needs.

Add feature that guests customers can also make their purchases at the site rather than creating an account in the first place. It would be better also to add a friendly viewing experience when it is accessed via mobile phone.

Fleeky Hub's features and functionalities streamline various tasks, automate repetitive processes, and provide tools for efficient management of tasks and workflows. As a result, employees can complete their tasks faster and with increased accuracy, leading to improved productivity and reduced processing time.

Furthermore, the integration of Fleeky Hub allows for the digitalization of manual processes. The platform enables the automation of tasks that were previously done manually, such as data entry, scheduling, and reporting. This not only eliminates the risk of errors associated with manual processes but also increases the overall efficiency and accuracy of the operations. The digitalization of processes also enables real-time tracking and monitoring of tasks, providing managers with better visibility and control over operations.

In addition, Fleeky Hub offers a wide range of features that can help create a better working environment for the client's employees. For example, it provides collaboration tools that facilitate communication and coordination among team members, helping to streamline workflows and improve overall team productivity. It also offers reporting and analytics features that provide insights into team performance and allow for data-driven decision making. These features can lead to a more organized, efficient, and collaborative working environment for the employees, enhancing their job satisfaction and overall well-being.

Not only the group will provide the platform to its client to help its daily operations, but also to establish a means where the client’s business can invite or encourage other potential customers in patronizing their product and even have the potential to touch other markets that they previously do not reach for a greater yield.

As local stores leverage several types of software, social media, and modern technologies to market their products, integrating Fleeky Hub can be the most effective approach. This will centralize the web marketing process for Fleeky Curtains, while also providing an opportunity to utilize the features integrated by Fleeky Hub to monitor customer behavior towards their products. Such monitoring will aid Fleeky Curtains in identifying profitable products and making informed decisions about their production strategy.

By integrating Fleeky Hub into their marketing efforts, Fleeky Curtains can streamline and optimize their online marketing processes. The platform offers a range of features that can help manage and track marketing campaigns, analyze customer data, and provide valuable insights into customer behavior. This information can be utilized to gain a deeper understanding of customer preferences, purchasing patterns, and product performance.

With these insights, Fleeky Curtains can make data-driven decisions to optimize their production strategy. They can identify which products are performing well and adjust their production schedule accordingly. For instance, if certain products are in high demand, Fleeky Curtains can allocate more resources to produce them and ensure sufficient stock is available. On the other hand, if certain products are not performing well, production can be adjusted or discontinued to avoid excess inventory

Name	Role	Responsibility
Pallas Dale Fontiveros	Project Team Leader & QA Checker	Manages the overall progression of the Business Case and project team
Neil Albert Garcia	Project Manager/Client	Provides support in overseeing the project’s completion
Bryan Gel Fabellore	Technical Lead (Full Stack Developer)	Provides support in documentation of the project
Joshua Timothy Roxas	Front End Developer	Provides technical support in the project
Gabriel Luis Antonio Perez	UI/UX Developer	Provides support in handling documentations of the project

With family members often occupied with their own commitments at work, school, or home, managing a business can become challenging in terms of time management.

Running a business requires considerable time and effort, including tasks such as marketing, operations, finance, and customer management. However, when family members have their own individual responsibilities and schedules to attend to, it can be challenging to allocate sufficient time to the business. Competing priorities and busy schedules may result in limited availability to focus on the business and its various aspects.

Having a limited number of employees means they are bound to achieve less activities:

1. Delayed response to customer inquiries that frequently asks on the following:

• Availability (how many products are on-hand)
• Actual photos of the product.
• The size and fabric.

2. Staffs/employees has difficulties in knowing the following:

• If there is any new or ongoing confirmed order.
• Status update of the ongoing order.
• The details of the orders.

3. Seldomly encodes information as it takes too long to manually record on the following:

• Sales and expenses
• Customer information
• Customer order
• The availability of raw materials inside the inventory

4. Inconsistent recording of sales and transactions of customers, alongside with its order details and customer information, that leads to:

• Inaccurate reading of business profit and loss
• Unreliable reports

In summary, while having a limited number of employees can pose challenges in managing business activities, proactive measures such as implementing technology solutions and optimizing processes can help mitigate these challenges and lead to improved productivity and success in the long run.

The staff of Fleeky Curtains will still have its organization structure as is. The project will aid the workload of the staff in completing their tasks. Moreover, the completion of the website and hosted online will divert the customers of Fleeky Curtainas they may also order at the created website. The adjustment that will occur when this project is presented to Fleeky Curtains is the added responsibility for the admin, packager, and sewer to manage the task updated on the website.

Since the proposed project is brings significant changes to the overall operation and process of Fleeky Curtains, the data and information migration will happen manually when it comes to the inventory and account management for the preliminary stages of usage of the project, Fleeky Hub. The new technology implemented for Fleeky Curtains will eliminate the need for their legacy technology through automation that addresses one of the main outstanding technical requirements of the client.

The project will be an e-commerce platform specifically designed for Fleeky Curtains' needs to cater to their clients efficiently. The website itself will be a User-friendly interface in where the customers of Fleeky Curtains would be able to purchase their products in the comforts of their own homes. The proposed project would address the problem of Fleeky Curtains in the order management side of the business, the project will improve the order processing side by creating a customer information database, and the customer would be prompt to create their own account while using the website.

Goals:

• Generate higher yield or profit for the client’s business (Fleeky Curtains)
• Reach other markets and cater to more demographics

Objectives:

• Automate or digitize the encoding process of the staff of Fleeky Curtains
• Create a website that enables customers to browse, select, and make purchase products offered by Fleeky Curtains

Plan:

Establish the website and its payment gateway active and be hosted in a domain so that the business will be open to other market and broaden their targeted demographic alongside with the help of the staff of Fleeky Curtains.

1. Resource utilization of the business: Currently they are allocating 50% of their sales per month on the utilization in acquiring the raw materials for the next batch. If the profit from the sales increases at least 5%, this will greatly improve the reallocation of their respective resources for material acquisition and necessary items.

2.Process Efficiency: This indicates the movement of the staff and the regular completion of tasks given to the staff. If they acquire less than the average completion time from the point where the customer confirms his/her order up until the last task the staff to do. Moreover, if they can increase further the number of orders per day.

In creating a website for Fleeky Curtains, targeting the customers and their market should be considered on the following assumptions:

1. Consumers will be interested in buying curtains online and will trust the website to deliver high-quality items and customer service.
2. There is a substantial market demand for curtains and window coverings to meet the website's business strategy and revenue targets.
3. When compared to other online and physical merchants, the website will be able to provide comparable prices.
4. The website will have access to a trustworthy and cost-effective supply chain for obtaining curtains from manufacturers and suppliers.
5. The website will be able to recruit and keep a strong team of web developers, designers, and marketing specialists to establish and operate the website.

The constraints and limitations with the proposed project have been established since the preliminary stages of its development, and one main constraints throughout the project is within the matter of financial support, as the client is only willing to spend little to no money at all when it comes to the development of the proposed project.

• Stakeholder constraints: Fleeky Curtains may encounter limits imposed by stakeholders such as consumers, partners, or investors. These stakeholders can have certain demands or expectations that must be fulfilled in order to guarantee the project's success.
• Organizational constraints: Fleeky Curtains may have constraints when it comes to its organizational structure or culture that could have an impact to the expected success of the project. For example, communication issues or conflicting priorities could impact the ability to complete the project on time and within budget.
• Financial constraints: Fleeky Curtains may have a restricted budget for the project, which may limit the resources available for development and marketing.
• Resource constraints: Fleeky Curtains may have limited employees, equipment, or resources available for the project, which may impair the project's quality or scope.
• Regulatory constraints: Fleeky Curtains may be required to follow rules and standards that affect the design, development, and marketing of its products and services.
• Technical limits: Fleeky Curtains may suffer technological constraints such as restricted access to certain technologies or limitations in the available resources, hardware or software.

The project Summary Milestone Schedule is presented below. As requirements are more clearly defined this schedule may be modified. Any changes will be communicated through project status meetings by the project manager.

Project Milestone	Target Date
Project Start	04/06/2022
Complete Solution Design	06/21/2022
Complete Diagram Designing	11/11/2022
Solution Simulation	01/24/2023
Complete Solution Simulation and Testing	02/10/2023
Deploy Solution	02/24/2023
Project Complete	02/27/2023

Fleeky Curtains also consider show the developers will craft the project. The business owner acknowledges their role as developers and adjusts accordingly based on the skills and capabilities. With their expectations set by the business, the developers are aware on what they are looking for and align the output based on the suggestion given by Fleeky Curtains as they know more better on how the market plays and the psychology of consumerism and its behavior. If any suggestions are raised by the developers, the business owner will respond and provide any further information that will suffice in aligning to the objective of the project

The proposed project is expected to provide a greater yield for the client as the planned web e-commerce application is made to invite new and potential customers since the client’s business, Fleeky Curtains, is now more accessible and discoverable to the market and masses.

Project Component	Without Fleeky Hub Project	With Fleeky Hub Project	Gains
MonthlySales	~PHP 50,000	>PHP 50,000	~2-5% Net Sale
Order Preparation	~5 Minutes	<5 Minutes	Reduction of Task
Customer Inquiries	~20 Minutes	<20 Minutes	Opportunity to complete another task
Development Costs	None	PHP 500	Efficiency
Total Profit (month)	~PHP 50,000	>PHP 50,000	New market space and broad targeted audience

Throughout the duration of the project development, the team has considered other alternatives in addressing the client’s business problems and requirements. The table below shows the following alternatives that the team considered:

Alternative Projects	Summary of Alternative	Reason for not selecting
Program or Application	The alternative is supposed to solely aid the client in their operations but does not touch the customer-side of the client.	Though it is feasible, it was not viable as the idea was so centered towards the client operations only. It won’t help the client garner more customers which is significant in providing a solution for the client

The project approval should come from the owner of the business and project sponsor, Mitzi Garcia, as well as the Project manager and co-owner Neil Albert Garcia.

The pandemic has caused businesses to adapt quickly, using social media platforms such as Facebook and e-commerce platforms to sell their products. Fleeky Curtains is an independent family business that provides curtain products. They operate the business at the local household and book a courier to pick up the item and deliver the item to the customer. They aim to grow their market share in the home product industry by observing and adapting to the behavior of the consumers. The employees in the business consist of the members of the family where they take charge of the sewing, assemble the packaging, the messages at Facebook, Shopee inquiries, product inspection, and one that list and encode transactions and customer information. Despite having a limited number of employees, the business wishes to accomplish tasks at an efficient rate due to the lack of workforce/person. The most important details in this text are the production time, packaging time, encoding time, number of products and raw materials, inquiries, available products, expanding the potential clients, and the staff. Fleeky Curtains mentioned that when there is no assistant, the staff finishes the tasks behind time, and that handling and assembling the packaging of one customer order takes 25 minutes of their time. Additionally, the staff must cope with their sleep and roles at work or school, and they must adapt to the market. Fleeky Curtains is an e-commerce company that uses a variety of materials to produce their products. Raw materials such as fabrics, threads, grommet, and curtain rings are used to build a finish product, and packaging materials such as bubble wrap are used to cover the products. Spending activities are traced and recorded within an Excel sheet, and customer data is stored in an Excel sheet. Customer data helps them to identify customer behavior and consumerism, and user experience is most observed when presented with convenience. They have gained knowledgeable feedback and experience revolving to their current system and workflows. Spotlight interviewed one of the admins that handle Fleeky Curtains, Mr. Neil Albert Garcia, to discuss their pain points when it comes to handling their business. These include fees and expenses to the e-commerce platform, poor delivery system, manual encoding of customer details, raw materials and on-hand stocks not documented and audited, finding ways to expand their clients and markets, and manual reports and tracing the performance of the business. These inputs will help align the project with the client's needs and interests.

The project Summary Milestone Schedule is presented below. As requirements are more clearly defined this schedule may be modified. Any changes will be communicated through project status meetings by the project manager.

The existing system may be improved by implementing contemporary technology, moving to a better design, and allowing administrators to quickly monitor operations, inventory, and activity. Fleeky Hub will also help employees complete their responsibilities more quickly by tracking departing orders, understanding what has to be packed, what needs to be prepared, what inventories are available, and encoding client information. Prospective company owners, particularly those with small firms, can benefit from Project Akbay's efficiency features, which will allow them to handle orders more quickly and monitor their operations. The relevance of the project for developers, future researchers, company owners, administrators, and employees is that it will provide them with a better grasp of how to design, improve, and execute a stronger basis for their product. Objectives for Sustainable Development (SDGs SDG 8 to increase economic productivity and SDG 9 to develop and promote innovative technology both complement the initiative. The use of the product and the recording of the study will help future studies and offer a better answer for those in need.

To manage the online business, a robust digital tool is needed to reduce the staff's role in the processes involved at encoding and operations. Adapting to technology can resolve challenges quickly and enable the staff to finish quickly at their role and finish other agendas. Whereas the nature of the business advertises at Facebook since Fleeky Curtains gain customers at the site. They also handle customer inquiries at Facebook and leave their booking information at the chat. The employees of Fleeky Curtains extend their work for the customer by creating order and courier booking for the customer. They also encode customer details at Excel and record the product that he/she purchased and its value, quantity, and type of product.

Fleeky Curtains is an online business shop that provides comfort, joy, and warm satisfaction to customers with their curtain needs. It is established in 2021 and currently residing their operations and manufacturing at the local household. The business strives to position themselves in the competition by providing top-notch services, products, and purchase experience to all consumers. They also aim to grow their market share on home product industry by observing and adapting to the behavior of a consumer.

Expanding its product line, focusing on new consumer groups, or stepping up marketing initiatives are all possible ways for Fleeky Curtains to boost sales of its products. Build a solid brand reputation for Fleeky Curtains in order to attract new clients and keep hold of current ones. This might entail creating high-quality items and offering excellent customer service. Increase customer satisfaction Fleeky Curtains aims to do this in order to boost client loyalty and spread good word of mouth. This might include increasing customer service, giving more flexible payment alternatives, or improving product design. Increased production and efficiency might help Fleeky Curtains cut expenses and enhance profit. This might include simplifying production procedures and enhancing quality.

The project's main objective is to provide a website for customers to browse, navigate, and purchase Fleeky Curtains and an administrative side to help family members manage their business activities efficiently. Specific objectives include reducing 50% of staff's time in handling product inquiries, posting supplementary and detailed information, providing an order management page, digitizing customer orders, information, sales, expenses, and generating sales performance reports.

To be successful, this project must satisfy the following conditions:

• The project should be tested thoroughly by the project team in order to assure the quality of the project.
• The project should be examined by the stakeholders, project sponsor, and the project team in order to gather opinions that would help to uphold the quality promised by the project team.
• The project team should always consult to the stakeholders and project sponsor, in order to satisfy the needs of the project.
• A clear grasp of the customer's demands: It is critical to have a clear awareness of the customer's wants in order to produce goods and services that suit those needs. Fleeky Hub should do research to understand the requirements and preferences of its target market.
• Creating a competitive edge: Fleeky Hub should think about how to set itself apart from rivals in the market. This might entail creating distinctive products or services or offering top-notch customer support.
• Implementation of efficient procedures: Fleeky Hub should attempt to implement efficient and effective processes for product development, marketing, and customer support. It is a good idea to have a plan in place before you start.

As the project advances, further specifications may be introduced as needed with the project sponsor's consent.

1. Stakeholder constraints: Fleeky Curtains may encounter limits imposed by stakeholders such as consumers, partners, or investors. These stakeholders can have certain demands or expectations that must be fulfilled in order to guarantee the project's success.
2. Organizational constraints: Fleeky Curtains may have constraints when it comes to its organizational structure or culture that could have an impact to the expected success of the project. For example, communication issues or conflicting priorities could impact the ability to complete the project on time and within budget.
3. Timing constraints: Due to market pressures or other considerations, Fleeky Hub may have a tight timeline for finishing the project. This might reduce the amount of time available for research, development, and testing.
4. Financial constraints: Fleeky Curtains may have a restricted budget for the project, which may limit the resources available for development and marketing.
5. Resource constraints: Fleeky Curtains may have limited employees, equipment, or resources available for the project, which may impair the project's quality or scope.
6. Regulatory constraints: Fleeky Curtains may be required to follow rules and standards that affect the design, development, and marketing of its products and services.
7. Technical limits: Fleeky Curtains may suffer technological constraints such as restricted access to certain technologies or limitations in the available resources, hardware or software.

In creating a website for Fleeky Curtains, targeting the customers and their market should be considered on the following assumptions:

1. Consumers will be interested in buying curtains online and will trust the website to deliver high-quality items and customer service.
2. There is a substantial market demand for curtains and window coverings to meet the website's business strategy and revenue targets.
3. When compared to other online and physical merchants, the website will be able to provide comparable prices.
4. The website will have access to a trustworthy and cost-effective supply chain for obtaining curtains from manufacturers and suppliers.
5. The website will be able to recruit and keep a strong team of web developers, designers, and marketing specialists to establish and operate the website.

The scope of this project is to develop a website that helps the employees of Fleeky Curtains manage their customers, and their orders, by redirecting them to make purchases at the site. The main scope is for businesses to be able to address staff's challenges at their tasks and cater to their customers in an efficient way. The project also aims to aid the efficiency for businesses that do their ordering systems manually, enabling to increase the business' efficiency in handling continuous orders and documenting transactions and information seamlessly. The group will be looking to become a website to reduce the staff's time in handling customer inquiries on the products and direct the customer to order inside the website, as well as to navigate according to the customer liking and put the business in a leading edge compared to its competitors.

There are several business risks linked with selling curtains online. A curtain firm may encounter the following risks, which are among of the most frequent:

1. Cybersecurity risks: Internet commerce platforms are susceptible to assaults that might lead to the loss of confidential consumer information or interfere with daily operations. To secure their data and client information, businesses must make sure they have proper security measures in place.
2. Logistics and shipping: To deliver their goods, online selling platforms must rely on logistics and shipping partners. Inaccuracies or delays in the shipping procedure might lead to missing or damaged goods, unhappy customers, and perhaps lost sales.
3. Reputation risks: Include negative customer experiences like subpar products, delayed delivery, or bad customer service. Negative criticism may be amplified through social media and online review platforms, therefore it's critical for businesses to actively manage their online reputation.
4. Pricing and competition: The internet marketplace may be quite competitive, with numerous merchants providing the same things at various price points. To preserve profitability while still being competitive, businesses must control their pricing strategy.
5. Technical risks: Online selling platforms depend on technology to run, and problems with that technology can cost businesses money and make customers unhappy. To reduce the risk of technical difficulties, businesses must have a strong technological infrastructure.

To guarantee the long-term viability of their business, Fleeky Curtains must evaluate and reduce these risks. A curtains company can lessen the potential negative impact on their business and customers and position themselves for success in the online selling space by putting measures in place to manage these risks, such as investing in cybersecurity, working with reputable logistics and shipping providers, offering top-notch customer service, and complying with legal and regulatory requirements.

The project will be delivering through these features that will be accessed by the users of Fleeky Curtains.

For Customers:

• Product Catalog: A thorough inventory of blinds, drapes, curtains, and other window coverings with top-notch pictures and in-depth explanations.
• Advanced search and filter tools make it simple for buyers to locate goods according to their preferences, such as color, style, price, or material.
• Easy Checkout: An intuitive checkout procedure that protects consumers' privacy and data by integrating a secure payment gateway and offering a variety of payment choices.
• Order tracking: Using an online account, clients may follow their orders, get notifications, and arrange returns or exchanges.

For the Admin:

• Inventory Control: A powerful inventory management system that enables administrators to monitor product stock levels, create low-stock warnings, and automatically change the status of product availability.
• Order Management: A system for managing orders that enables administrators to see, manage, and process orders from a single dashboard. This system also enables admins to control order status, produce shipping labels, and track shipments.
• Analytics and Reporting: Admins may make data-driven decisions to increase the functionality and profitability of their websites by using an analytics and reporting tool that gives them insightful information about website traffic, consumer behavior, and sales success.
• User Roles and Permissions: A role-based user management system that gives administrators control over which user groups, such as personnel, vendors, and partners, have access to the website's services and data.

The following table contains a summary budget based on the planned cost components and estimated costs required for successful completion of the project. However, since the project is only done at in-house development and hosting the site online will be pushed for future development, this is the summary budget estimated for the deployment.

Project Component	Component Cost
Utilities (Water, Electricity)	PHP 405,000
Hardware	PHP 330,145
Softwares & Subscriptions (Internet, Web, and Cloud Hosting, OS, Microsoft 365)	PHP 126,880
Necessities (Food Allowance, Transportation)	PHP 570,000
Space Rent	PHP 12,000
TOTAL	PHP 1,444,025

The Project Sponsor has full authority in terms of giving the go-signal to execute plans and any changes needed thereof. On the other hand, the Project Manager has the responsibility for managing and executing this project according to this Project Plan. The project team will consist of personnel from the administrative, product development, and quality assurance group.

The project manager will work with all resources to perform project planning. All project and subsidiary management plans will be reviewed and approved by the project sponsor. All funding decisions will also be made by the project sponsor. Any delegation of approval authority to the project manager should be done in writing and be signed by both the project sponsor and project manager.

For the Fleeky Hub project, our technical approach is based on a thorough analysis of the project requirements and constraints. Our team will follow a structured and agile product development methodology that is designed to ensure timely delivery of a high-quality product that meets the client's expectations.

Other from defining project roles and duties, Neil Garcia will also need to set project goals and timetables, assign resources, track progress, identify risks and concerns, provide quality control, manage the project budget, interact with stakeholders, and gather feedback. He will also need to ask for comments, handle any difficulties or concerns, and give frequent updates on the project's development. Furthermore, Neil Garcia would be the strength of the project since he knows how the business works and what the business needs whilst developing the said project.

Fleeky Hub is a small curtain company that provides clients with high-quality curtains. Fleeky Hub's success is reliant not only on its capacity to produce high-quality draperies, but also on its capacity to manage its stakeholders. Stakeholder management is a vital componentof any business, as it includes identifying, analyzing, and establishing relationships with stakeholders.

Stakeholders are people, organizations, and groups invested in a business' success. Customers, suppliers, employees, shareholders, and the local community may be included among Fleeky Hub's stakeholders. Effective stakeholder management requires a comprehension of the needs and expectations of each stakeholder group and the development of strategies to meet those needs and expectations.

This stakeholder management strategy is intended to provide Fleeky Hub with a framework for effectively managing its stakeholders. This strategy will define the organization's main constituents, their interests, expectations, and how the organization will engage and communicate with them. By implementing this strategy, Fleeky Hub can foster positive relationships with its stakeholders, which will contribute to the company's long-term success.

The project team may use the Brainstorming methodology to uncover potential stakeholders that may not be identified right away. This could be done through creating a list of potential stakeholders and conducting group discussion and brainstorming within the project team. In the stakeholder identification process, the project team may ask the possible participants there may be when it comes to their relevance and significance to the business and project so the team will be able to have their approval and support that may help the project development succeed and be able to avoid hindrance or blockage to its progress.

When identifying the stakeholders, depending on their amount of influence, interest, and involvement in the project or organization, the stakeholders can be divided into several categories. For reference, key stakeholders for the project may be those directly impacted by the project or organization, such as clients or staff, whereas secondary stakeholders are those impacted indirectly, such as vendors or regulatory bodies. Other stakeholder groups can include internal stakeholders, external stakeholders, and key stakeholders, who tend to have a substantial influence on the organization's or project's success.

With identifying the stakeholders, for the project team to ensure that their interests and concerns are taken into consideration during the decision-making process and to increase support for the project or organization, stakeholders must be identified and engaged with. The chances of success can be increased, and trust can be gained while lowering resistance to change.

The key stakeholders identified by the project team are those who have a significant impact on the success or failure of the project or initiative. The following are the sub-sets of stakeholders who may be identified as key stakeholders:

1. Customers - Since their satisfaction and loyalty are crucial to the success of the project or company, customers are frequently regarded as significant stakeholders. Organizations can improve their competitiveness and profitability by comprehending and satisfying the demands and expectations of their clients.
   
2. Employees – As employees oversee carrying out the strategies and plans that advance the business, they are essential to its success. Employee motivation and engagement can boost output, lower attrition, and enhance an organization's overall success.
   
3. Suppliers/partners - Suppliers and partners are frequently regarded as important stakeholders since they supply the products and services required for the business to run smoothly. Reliable supply chains and cost savings can be achieved by establishing strong ties with these stakeholders.
   

The basis behind determining which stakeholders are key stakeholders is based on the level of influence and impact they have on the project or organization. Organizations can build support for their initiatives and increase the likelihood of success by understanding and engaging with these stakeholders.

• Customers: Fleeky Hub's clients are its main stakeholders since they buy its drapes. Understanding their requirements and preferences is crucial to the success of a business. To retain and acquire new consumers, Fleeky Hub must prioritize delivering high-quality products and superior customer service.
• Workers: Key stakeholders in Fleeky Hub who make contributions to the company's success are the company's workers. They play a crucial role in both the production process and consumer interaction. Providing a safe and healthy workplace, equitable remuneration, and opportunities for professional growth and development will help retain employees and improve their performance.
• Suppliers: Fleeky Hub depends on its suppliers for the rawmaterials required to make its curtains. Maintaining positive relationships with suppliers, assuring on-time delivery of materials, and negotiating reasonable prices are essential to the business's success.
• Investors: Fleeky Hub's investors have a financial interest in the company's success. Providing regular updates on the company's financial performance, communicating the company's growth plans and strategies, and ensuring transparency in financial reporting are essential for retaining investor confidence.
• Local community: Fleeky Hub operates within a local community and is responsible for being a responsible corporate citizen. Supporting local initiatives, providing employment opportunities, and contributing to the community's well-being can help the company develop positive relationships and enhance its reputation.
• Government: Fleeky Hub must adhere to local laws and regulations, and its operations must not harm the environment or society. Establishing positive relationships with government officials and engaging in ethical business practices can assist in avoiding legal and reputational risks.