Pagerduty - alphagov/notifications-manuals GitHub Wiki

Holiday

Before hols

  • Wait until the day before you go on holiday
  • Log in to pagerduty and go to Escalation Policies (under the "People" nav item) https://governmentdigitalservice.pagerduty.com/escalation_policies
  • For each of "GOV.UK Notify - P1 outages" and "GOV.UK Notify - Warnings"
    • Click the cog icon to edit
    • Remove your on-call schedule from step 1 ("Notify the following users or schedules")
  • Consider setting a slackbot reminder for the first morning you're back post-holiday to remind you to re-add yourself to the schedule.

After hols

When you return from holiday you need to add your schedule back to each escalation policy. Follow the steps above but in reverse.