Country manager must be able to send advertisements to the loyal customers
Title
Country manager sends advertisements to the loyal customers.
Precondition
The advertisement is ready in multiple formats and sizes.
Country manager is logged in to the POS system.
Country manager has an access to the emails of the loyal customers.
The company has a contract with a postal-service company in the country.
Primary Actor
Country manager
Main Success Scenario
The country manager chooses the advertisement file(s) from his/her computer.
The country manager chooses the customers he/she wants to send the advertisements to by checking boxes in front of customer names (there is also a button for “select all.”
The country manager selects the delivery method between the following: e-mail only, postal service only or both.
The system sends an e-mail containing the advertisement to all the loyal customers selected.
The system sends an e-mail containing the list of the selected customers and the advertisement to the postal-service provider for delivery.
Extensions - possible alternatives of the main success scenario
The country manager sends the wrong file. -> notify the postal service provider as soon as possible and send an apologetic e-mail to all loyal customers who got the initial e-mail.
Some customers don’t receive the advertisement. -> have the customers renew their information every year.