Support and Contact - ajuna-network/Polkadot.Unity.SDK GitHub Wiki

Getting Help with Polkadot Unity SDK

We are committed to providing support for the Polkadot Unity SDK and ensuring that your experience is as smooth as possible. For any technical issues, inquiries, or suggestions, please follow our support process outlined below.

Reporting Issues and Seeking Support

  1. GitHub Issues:

    • For all support-related queries, including technical problems and feature requests, please use the GitHub Issues page of the Polkadot Unity SDK.
    • Visit Polkadot Unity SDK Issues to report an issue or seek help.

  2. Creating an Issue:

    • Click on ‘New Issue’ and choose an appropriate template.
    • Provide a detailed description of your issue or inquiry. Include steps to reproduce the problem, the SDK version, the Unity version, and any relevant screenshots or error messages.
    • The more information you provide, the easier it will be for our team and the community to assist you.

  3. Response Time:

    • Our team monitors the GitHub Issues regularly and will do our best to respond on time. Please understand that response times may vary depending on the complexity of the issue and the current workload.

Feature Requests and Suggestions

Your feedback is invaluable to the continual improvement of the Polkadot Unity SDK. If you have ideas or suggestions for new features or enhancements, we encourage you to submit them through our GitHub Issues page. This allows us to track and consider each suggestion carefully.

Staying Updated

Keep an eye on the GitHub repository for updates, releases, and responses to your queries. We recommend 'watching' the repository to receive notifications.

Contacting the Team

For non-technical inquiries or specific questions about collaboration, partnerships, or other matters, you can reach us at Team. Please note that this email is not for technical support issues.

Your Contribution to the Community

By reporting issues, providing feedback, and suggesting improvements, you are making a valuable contribution to the Polkadot Unity SDK community. We appreciate your involvement and look forward to building a robust and user-friendly SDK together.