Authentication Issues - aetas-github-training/Support GitHub Wiki

###Issue

If you are attempting to access https://git.uscis.dhs.gov from outside of the CIS1 network you will be required to authenticate your USCIS credentials. Some users outside of the CIS1 network have reported problem with authenticating their credentials. The issue they have is that when they enter their current credentials they receive an authentication failed error message (see image below). We have determined that this is a result of the ICAM directory not being properly updated with current user credentials from the USCIS active directory.

###Resolution

This can be resolved by providing the ICAM team with your current credentials and they will update their directory with the credentials provided. Please contact our support team at [email protected] for further assistance in resolving this issue.