Automatic Clearing House. An electronic financial network typically used to process checks online.
ACT
American Christian Tours
ADJ
Adjust or Adjustment
ADU
Adult
Adult passenger, older than a certain age, which varies depending on the client.
AST
Adventure Student Travel
AVS
Address Verification Service. Verifies that the Street Address and Postal Code of the submitted Billing Address matches the Billing Address on file for the Credit Card.
B
B
See Booking
BK
See Booking
BL
See Booking Link
Booking
A reservation for a Tour, belonging to a Client, which has one or more RPOs, Passengers, and Payments.
Booking Link
Refers to the link created between a GL/GL Master Booking Record and a PAX/GL Child Booking Record.
Bun In Oven
Pregnant
C
Cancellation Protection
See Protection.
CLI
See Client
Client
Refers to a Contact records created for Group Leaders, Organizers, Travel Agents, or Booking Contacts. A Contact for a Booking may not be a Passenger on the Booking. An example of this is if a Travel Agent makes a Booking for someone else, or a Parent makes a Booking for their Child.
Coach
Bus
Head of a sports team, usually a group leader or trip organizer.
CXL
Cancel or Cancellation.
May refer to a canceled booking or passenger.
See also Cancellation Protection.
D
D
DBL
Double
Direct Entry Option
An RPO record that links to a Booking record, but does not link to a Price Option record. Used to add additional costs and fees to a Booking without creating additional Packages.
DO
Direct Entry Option
DON
See Donation
Donation
An amount paid by a Passenger to be donated to charity.
A payment made to a Group Tour, which offsets the cost of the Tour and effectively reduces the cost for each Passenger.
Double
Double occupancy accommodation for 2 passengers
E
E-Office
(ACT) Client Group Leader.
(ACT) Client Group Leader Portal on the Res Site.
Educational Program Leader
(ACT) Staff Group Leaders.
(ACT) Staff Group Leader Portal on the Res Site.
EPL
(ACT) Educational Program Leader
Exp
Expiration
See also Expense
Expense
Expenses incurred from utilizing Vendor Services.
E-Ticketing System
(UST) Res Site
G
GL/GL Booking Record
A Booking with a GL Reservation Type and a GL Invoice Type.
A Parent Booking record under which child PAX/GL Booking Records are linked for the purposes of invoicing and reporting.
Guest Protection
See Protection.
H
HET
Hemisphere Educational Travel
I
INS
Insurance
Travel Insurance Cancellation Refund Policy, sold as an add-on to bookings, and underwritten by an independent insurance company.
See also Protection.
Inv Type
See Invoice Type
Invoice Type
A Booking record can have either a PAX Invoice Type, indicating that the Booking will be invoiced as an individual, standalone Booking, or a GL Invoice Type, indicating that the Booking will be invoiced as part of a Group.
See PAX/PAX, PAX/GL, and GL/GL
L
LMT
Landmark Tours
O
OPT
Option
Option
See Direct Entry Option
See Optional Package
See Optional Price Option
Optional Package
An add-on to a Booking.
Optional Price Option
A pricing option type for a package, usually signifying that inventory constraints do not apply. For example, a Single Price Option is restricted to a single passenger, but an Optional Price Option can have unlimited passengers.
P
Pack
Package
Pack Price
See Price Option.
Package
A collection of Vendor Elements bundled together, with one or more Price Options, which belongs to a Tour.
Passenger
PAX
A member of a Booking who is traveling on the Tour.
PAX/PAX Booking Record
A Booking record with a PAX Reservation Type and a PAX Invoice Type.
A standalone booking that is not part of a Group.
PAX/GL Booking Record
A Booking record with a PAX Reservation Type and a GL Invoice Type.
A Child Booking Record that belongs to a Parent GL/GL Booking Record.
A Booking record that is part of a Group.
PG
Per Group
PKG
Package
PO
Price Option
Policy Cody
Insurance Policy Code, used to identify premiums in the Insurance table that belong to the same Insurance Policy.
PP
Per Person
Price Opt
Price Option
Price Option
A pricing option with a specific type, such as Single, Double, Triple, Quad, that belongs to a Package.
Protection
A travel cancellation refund policy, sold as an add-on to a booking, that cannot be called travel insurance for legal reasons, usually because it has not been underwritten by an actual insurance company and is being offered directly by the company selling the tour.
Pub
Publish
Publish
To publish the Price Options for a Package, making them available for Bookings.
To publish a Package to the Res Site, making them available for Online Bookings.
To publish a Tour to the Res Site, making them available for Public Online Bookings.
PWD
Premier World Discovery
Q
Q
Quad
QB
QuickBooks
Quad
Quadruple occupancy accommodation for 4 passengers
R
Res
Reservation
The Reservation Module of TourTools®, which manages Booking, Passenger, and RPO records.
Res Agent
Reservation Agent
Res Site
See Reservations Web Site
Res Type
See Reservation Type
Reservation
See Booking
Reservation Agent
Staff member responsible for reservations for a particular Tour.
Reservation Price Option
A join record created between a Booking record and a Price Option record.
Reservation Type
A Booking has either a PAX Reservation Type, indicating that it is a standard Passenger Booking, or a GL Reservation Type, indicating that it is a special Parent Group Booking record under which all Child Group Booking records are linked.
See PAX/PAX, PAX/GL, and GL/GL
Reservations Web Site
TourTools® Online Reservations Web Site
Rev
See Revenue
Revenue
Income that is received from Bookings.
RPO
Reservation Price Option
S
S
Single
SDTQ
Single, Double, Triple, Quad Occupancy
SGL
Single
Single
Single occupancy accommodation for 1 passenger
SNG
Single
T
T
Triple
TM
TourMaster
Tour Option
See Direct Entry Option
TourMaster
The Tour record module of the TourTools® FileMaker Solution
TourTools® Online Reservations Web Site
A web site that connects to the TourTools® FileMaker Solution that sells product, collects payments, and generates online reports.
Trans
See Transaction
Transaction
A Revenue Transaction, either a Payment or a Credit.
A Booking record identifier.
T.R.I.P.
(WTT) Travel Reservation Information Portal
(WTT) Res Site
Triple
Triple occupancy accommodation for 3 passengers
TRP
Triple
TRX
See Transaction
TT
TourTools®
TTQB
TourTools® QuickBooks
TTV2
TourTools® Version 2
A FileMaker solution that was converted from FileMaker 6 to FileMaker 7, and usually consists of a large number of single-table database files.
TTV3
TourTools® Version 3
A FileMaker solution that has consolidated tables into between 9 and 15 files, usually including TTV3_System, TTV3_TM, TTV3_Client, TTV3_Res, TTV3_Ops, TTV3_Product, TTV3_Web, TTV3_Vendor, TTV3_Finance, TTV3_Docs, and TTV3_QB.
TUC
The Upper Class
W
Waitlist
A waitlisted booking is a reservation for a tour without enough availability for all of the passengers on the booking.