Webhooks from DialogFlow - abrazik/AI-Pointment GitHub Wiki

DialogFlow looks for certain parameters within users messages.

For example:

1. A user enters: "I would like an appointment at 5pm tomorrow"
2. Dialog flow recognizes: time = 17:00 and date = 8/12/21

When DialogFlow recognizes those variables it will send a POST request to the respective API endpoint on the AI-Pointment server.

When the customer wants to know which appointments are available DialogFlow will send a post request to the respective API endpoint.

Example: /api/v1/appointments/available

The AI-Pointment server must then respond to the post request with a response string listing the available appointments. That response string will then be sent to the user as a response message.

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When the customer wants to book an available appointment DialogFlow will send a post request to the respective API endpoint.

Example: /api/v1/appointments/book

The AI-Pointment server must then respond to the post request with a confirmation string. That confirmation string will then be sent to the user as a response message.