Cloud9 Ingenico IPP320 Setup - abcsoftware/abc-docs GitHub Wiki

For activating brand new devices, see IngenicoTetraSetup.pdf

• During boot, on the copyright page, check the RBA (Retail Base App) version, should be 20 or higher. On August 28, 2018, we had 21.0.2.
• After this page, the 'Connected' banner should appear for a few seconds.
• Then 'This Lane Closed' appears on the screen.
• For the advanced menu, on the copyright page, 2634 , then F for menu.
• For the simplified menu, on 'This Lane Closed' press F four times.
• We are using Client mode. A static ip address on the device is not required.
• SSL must be on for processing payments.
• Host addresses: 034.213.177.219 (testlink.c9pg.com) and 072.013.008.001 (link.c9pg.com) (different SSL certificate required). Both hosts use port 12000. November 2018 they moved to 18.221.55.47. The old address is forwarded so devices don't need to be reprogrammed. With RBA 22 they plan to use DNS instead of the numeric IP address.
• Troubleshooting in the field, restart the device to force a reconnect. Watch for the "Connected" banner before Lane Closed.
• The device serial number must be registered with the gateway account's GMID. Register is not yet supported in ABC, we use Postman to register new devices.
• Use the Retail Base Application Testing Tool to write the certificate file SERVER.PGZ to the device.
• Connect by entering your workstation's ip address into the device host address, turn off SSL. Run the Tool in server mode on port 12000.
• Setup new businesses in portal.c9pg.com. The structure must include store, profit center, and merchant account.
• Using the PDC allows store and forward when a connection is not available. Install Ingenico USB drivers. This should install an Ingenico device as both a com port and a USB device in device manager. Install the Cloud9 PDC application. Configure the com port, and test the device connection. Set Cloud9 Integration connection address as: https://user12:5554/PDC. Set Ignore SSL to Y. The ABC server accesses the PDC on the workstation instead of accessing the gateway directly.

The 742 file with the Cloud 9 setup screens can be found here.

Use a POST in Postman to register a device serial number to a GMID, body raw JSON:
{
 "GMID": "2001007547",
 "GMPW": "Test123",
 "TransType": "Register",
 "SN": "15297PP12345678"
}