5. Support - WIOSymphony/WIOSym_InfoChannel GitHub Wiki
User manual
:information_source: WIO Symphony user manual
Service availability
24 September 2024 ✅ Up
23 September 2024 🔴 Service unavailable
Past stuff
28 August 2024 ✅ Up
26 August 2024 🔴 Service unavailable. Ongoing
21 May 2024 ✅ Up
26 April 2024 🔴 Service unavailable. Ongoing
1 February 2024 ✅ Up
22 January 2024 🔴 Ongoing
WIO Symphony unavailable. Unknown resolve time. Nairobi Convention Secretariat is working on it.
13 November 2023 :white_check_mark: Up
WIO Symphony is available.
27 September 2023 update 🔴 Ongoing
WIO Symphony still unavailable. Nairobi Convention Secretariat is working on it. Unknown resolve date.
10 August 2023 🔴 Ongoing
WIO Symphony unavailable. Due to hosting provider. Nairobi Convention Secretariat is working on it. Unknown resolve date.
Alert
Save your work – all calculations will be erased Friday 14 July due to update
FR: Enregistrez votre travail – tous calculs seront effacés 14 juillet en raison de une mise à jour
PT: Salve seu trabalho - todos cálculos serão apagados 14 julho devido à atualização
All calculations and scenarios will be erased on Friday 14 July when we update WIO Symphony. Save any work that you wish to keep, on your own storage. We apologies for this inconvenience.
Save any calculation reports, csv and GeoTIFFs that you wish to keep, somewhere else.
How do I save my work somewhere else?
You can save your previous calculations in three ways:
• Export as csv
• Export as GeoTIFF
• Print
You can save a calculation report as pdf by clicking Print, then Save as PDF.
Step-by-step guide:
- Click the icon Previous Calculations
- Find the calculation you want to save, and click the icon Open calculation report to open the calculation report
- At the bottom of the calculation report, click the option you want:
- Export as csv
- Export as GeoTIFF
Repeat as needed.
More information
Find more information in email sent to users on 5 July and at Nairobi Convention WIO Symphony page.
Legend
:white_check_mark: Fixed :red_circle: Ongoing :yellow_heart: Working on it :x: False :heavy_exclamation_mark: Alert