Audit Log - TrueCommerce/CloudFtpBridge GitHub Wiki

Starting with v3.0.0, files are no longer physically staged in archive folders. Instead, an audit log tracks files through each step in the transfer process.

Accessing the Log

Open the Cloud FTP Bridge admin panel in a browser and click on Audit Log in the menu.

Searching the Log

You can search for a specific file in the log by typing all or part of a file name in the search box and clicking Search. Click the red X icon to clear and reset the search.

Understanding File Stages

The log tracks each file through 10 possible stages of the transfer process. Below are the possible stages and their meaning:

Stage	Description
Transfer Started	The file has been discovered by the bridge and is ready to be transferred.
Read - Started	The bridge has started to read the contents of the source file into memory.
Read - Failed	Something went wrong while reading the source file. An error message describing the problem will be included.
Read - Completed	The bridge has finished reading the source file and is ready to begin writing to the destination.
Write - Started	The bridge has started writing the file contents to the destination.
Write - Failed	Something went wrong while writing to the destination file. An error message describing the problem will be included.
Write - Completed	The bridge has finished writing to the destination file.
Delete Source - Started	The bridge has started the process of deleting the source file.
Delete Source - Failed	Something went wrong while deleting the source file. This may result in the source file being copied again. We recommend setting up email alerts to be notified of this scenario.
Delete Source - Completed	The bridge has finished deleting the source file.
Transfer Completed	All steps of the file transfer from source to destination have completed successfully.

Note Regarding File Identification

Because each file name is not guaranteed to be unique across runs, the log may display some confusing results if a file with the same name has been transferred more than once - particularly if it fails during one of the runs. When the log data is pulled, entries are sorted by date/time, grouped by file name, then sorted by file stage. We recommend taking note of the entry's timestamp if the stages of a file seem out of order in the log.

Log Retention

By default, log entries will be kept for 90 days before being automatically purged. To manually purge the log, stop the service (net stop TcCloudFtpBridge), delete AuditLog.db and AuditLog-log.db from C:\ProgramData\TrueCommerce\PSGEngineering\CloudFtpBridge\v3, then restart the service (net start TcCloudFtpBridge).