Troubleshooting DOC example - TechWriterPragya/SampleDocs GitHub Wiki

Disclaimer: This is example troubleshooting content for Pradnya Kamble's technical writing portfolio. Pradnya Kamble is not affiliated with Discord in any way. This is for example purposes only. Content in this guide may be incorrect or outdated as of March 23, 2023.

Fix your Mic Audio

If your boss or colleague are complaining your mic is too loud or you're too quiet, try to fix it with the steps below.

These following steps are helpful for:

A low volume mic A high volume mic A no audio mic Testing your mic audio quality

Important: These all settings are accessible through the Discord desktop application only.

Step 1: Check External Microphone Issues

Sometimes Some issues are caused by the mic itself.

1.Make sure your mic's USB or 3.5mm input jack is securely inserted into your computer. 2.Connect your mic to a different port. 3.Check that your computer has the latest drivers and software downloaded to support your mic.

Step 2: Adjust Your Discord Volume Settings

Sometimes your mic volume sounds fine outside of Discord. If this is the case, adjust your Discord audio settings.

1.Navigate to User Settings.

Diagram 1: User Settings

User Settings

2.Select Voice And Video under App Settings.

Diagram 2: Voice and Video setting

Voice&Video

3.Click to Let's Check and start speaking. Press Stop Testing to end your mic test.

Diagram 3. Mic test in progress

MicTest

After then you speak, your voice will be played back to you through your selected output device.

4.Here Adjust your Input Volume (mic volume) and Output Volume (speaker volume) as necessary.

Diagram 4: Input/Output volume bars.

Step 3: Reset Your Discord Audio Settings

Having multiple audio inputs, or a low-sensitivity mic can cause problems.

1.Ensure the correct Input Device is selected under Voice Settings.

Diagram 5. Input Device Setting.

Input Device setting

2.Try using Push to Talk instead of Voice Activity (and vice versa).

Diagram 6. Push to Talk Setting.

PushToTalk

3.Reset your Voice Settings.

Diagram 7. Reset Voice Settings.

ResetVoiceSetting