editing a decision review - TISTATechnologies/caseflow GitHub Wiki

Even with the myriad of automated checks, it is still possible for users to make mistakes when adding issues for a decision review. Additionally, issues may need to be closed for a variety of reasons (i.e the veteran requested a withdrawal) In these situations, downstream attorneys, VSRs, DROs, or other VA employees can make adjustments to the issues by using the Edit Issues flow.

If the decision review is processed in VBMS. You can access the Edit Issues screen by clicking on the "Edit in Caseflow" button on the Claim Details page of VBMS. If the decision review is an processed in Caseflow, there are links on the decision review page that take you to the Edit Issues page.

On the Edit issues page, the user may add and remove issues additional issues just as they did in the original intake. There are some additional actions can only be performed on the edit page. Those actions are described below. When all changes have been made the user may save the changes. The saved changes are processed in a similar way to the initial intake. The details of the change set are saved in the Caseflow DB, along with who performed them. Then the appropriate external operations will be performed asynchronously as part of a separate job.

This feature is in development. By default, the contention title for each issue on a decision review that's processed in VBMS is the text of the rating issue being contested. This is often not desirable, as the contention text is used to order exams, and automatically create correspondence. If a caseworker wishes to change the text to suite their needs they may do so by clicking the "Edit Contention Title" button below any issue.

This feature is in development. Issues should be removed if they are found to be erroneous. However, a veteran can also request that their issues be withdrawn. In this case, we want to record that the issues were withdrawn by the veteran, along with the receipt date of the withdrawal request. A user may withdraw issues in the edit issue screen. If all issues on a decision review are withdrawn, then the entire decision review will be considered withdrawn.