ServiceNow Integration - TADDM/taddm-wiki GitHub Wiki

IBM Professional Services offers a services engagement to integrate TADDM discovery data with ServiceNow. We have done TADDM to ServiceNow integration projects at a number of customers. We have ServiceNow packages that can be installed and customized according to customer requirements. If there are no customer requirements beyond the default integration, we can usually deliver in less than 10 days. However, if customers want assistance in customizing the solution, additional time will be required.

Please keep in mind the largest caveat here - the solution will be delivered to the customer and they will own and support it thereafter. It is highly recommended for customers to have the in-house TADDM/ServiceNow skills to administer the solution.

There are 30+ CI types mapped and developed through SN transform maps, including both TADDM level 2 (OS level) and level 3 (software level) data.

Below is a sample of the mapping document for CS/Servers.

We would be more than happy to discuss the integration in more detail with you. For more information, contact Mat Davis ([email protected]).