What is Emotional Intelligence? - SoCraTesUK/socrates-uk GitHub Wiki

What is EI to you?

• Mindfulness of one's own emotions
• Empathy towards the emotions of others
  • And the affect we have on them
• Creating a boundary between raw emotions and actions
  • Providing space to reflect on your emotional state
  • Accepting your emotional state as valid
  • Emotions are not a problem to be dealt with
  • Acting on one's emotions in a controlled manner
  • There's value in setting boundaries

How is EI implemented in your company?

• Over-reliance on interpersonal relationships over formalised systems
  • Allows for effective communication with low overhead (good for small companies)
  • Locks out those without the right friends in the company
  • You can't replace human connections with systems but they must work in collaboration

How can we create a strong EI culture?

• Hire for empathy
  • Pair programming interviews
• Stress-less interviews
• EI is founded in physiological safety
• A means for deescalating emotional tension during meetings
• Mental health first aiders
• Start from the top
  • Leaders being open about mental health encourages others to feel safe requesting help