Customize Email and SMS Templates - Salesforce-org-Impact-Labs/01HousingandHomelessness GitHub Wiki

  1. From setup choose "Classic Email Templates".
  2. In "Classic Email Templates" - change the Folder to "Service Recommendation" and select - "Initial Client Referral Text".
  3. Under "Email Template" section click on "Edit Template" button.
  4. Change the body to - as below screenshot or modify as of your choice.