Troubleshooting - Rytiggy/Glance GitHub Wiki

Troubleshooting

Common error codes

  • DSE: Data Source error (Generic error with data source try opening Glance's settings)
  • E500: A very general HTTP status code that means something has gone wrong on your site's server but the server could not be more specific on what the exact problem is.
  • E503: A HTTP status code that means the server is simply not available right now. Or you haven't configured your data source right.
  • E504: Gateway Timeout
  • E404: Could not locate your data source

Sync/Connection Issues?

Trouble shooting Flow Chart

View full version here Trouble shooting flow chart

  • Try to follow the steps listed in this help article. It should help you get your watch to update correctly.
iPhone only
  • One thing to make sure is that you have Background App Refresh turned on for the Fitbit app and the spike app/ Dexcom app. The iPhone will put to sleep those app when they are not open causing it to not receive blood sugars. Disable this in settings > general > Background app refresh then scroll through the list of apps and disable it for Dexcom or Spike (depending on your data source) and Fitbit apps