Interview travel - Real-Projects-Digitalization/RPD-Defendo GitHub Wiki
Here, you will find the structure we utilized for our interviews, followed by the interviews in their entirety.
INTERVIEW STRUCTURE
- Introduction/background information
Hi, we are a team currently exploring the theme of security for our upcoming real project. While we haven’t yet settled on a specific product idea, our focus is on understanding the broader concepts, challenges, and opportunities within the realm of security.
This interview is designed to help us gain a better understanding of security. We'll be asking questions related to your experiences and views on security. The goal is to gather qualitative insights that will guide us in defining our project scope and refining our approach to tackling security-related problems.
Before we get started, could you please introduce yourself? We'd love to hear your name, your professional background, and any specific connections you may have to the theme of security, whether personal or professional if you have.
2. General understanding of security
• What does “security” mean to you in the context of your daily life/work/lifestyle?
• Which types of security are most important to you (e.g., physical, digital, financial security)?
• Are there specific situations or moments when you feel unsafe?
3. Current security challenges
• What security concerns do you face in your daily life or professional context?
• Have you experienced any security-related problems in the past? If yes, could you share an example?
• What measures do you currently take to feel or stay secure?
4. Wants and needs in security
• Are there any security products or solutions you currently use? What works well, and what doesn’t?
• What problems or challenges would you like to see solved by a product or solution in the security space?
• Imagine there are no limits—what would your ideal security solution look like?
5. Deep exploration
• Why are these specific aspects of security particularly important to you?
• Can you recall the last time you thought about security? What triggered that?
• How do you see the future of security technologies? What would you like to see developed?
6. Conclusion and wrap-up
• Is there anything else you would like to add regarding security or your needs? or is there something that is important and relevant to you but I haven’t ask yet?
• In your opinion, what would be a “game changer” in the security space that you would like to see?
Is there someone else I should talk to and would you be so kind to make an introduction? Would i m be able to come back to further questions or for the testing?Thank you so much for taking the time to speak with us today and share your valuable insights. Your input has been incredibly helpful and it will play an important role in shaping the direction of our project. We appreciate your time you’ve given us.
Helpful:
- Design open-ended questions, that encourage detailed, thoughtful responses and avoid yes/no questions
- Create a logical flow, that the structure of the questions guide the conversation smoothly
- Categorize questions to maintain focus and clarity Allow space for additional comments
- Pilot test the interview guide before
- Ice breaker question
- Ask for stories
- Appreciate the time and effort
- Focus on the topic
- After, do interpretations not what they said, what is more important…