Interview to a library staff - Real-Projects-Digitalization/RPD-Defendo GitHub Wiki

User research with university staff about ID -cards:

With Studienberatung they plan to introduce digital ID cards about 2 id cards lost per week

with library staff incident between two students in the library 4 weeks ago id cards are lost at the printer (some people never go get them back) library is a public space -> can use

with a lost id card you can:

  • get all the money from it
  • open any room that is secured by an access gate
  • open the locker from the person that owns the id card
  • can eat in the mensa
  • have full access to any service associated to the id card if the person know the password (which is usually the birthday)