Communication Policy Guidelines - Pug-Life-INFO-461/allowance-gamification-app GitHub Wiki

What are your team's expectations about timeliness of replies? Immediately? Within the hour? By the end of the day?

  • As soon as possible
  • We will assume pinging someone
  • Follow up if no answer by the end of the day

When should you use @channel to make an announcement on Slack?

  • Weekly Meeting agenda
  • Weekly Meeting Notes
  • Weekly Task assignments
  • Utilize Slack for main mode of communication

When someone asks a question, who should reply? The "right" person or everyone?

  • Anyone who is aware of the information should reply to the question.
  • If the ‘right’ person is able to check the message later, should confirm if the information is indeed correct, or if any clarification is needed.
  • If the ‘right’ person is not available at the moment, whoever is available should contact that ‘right’ p